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I have a strange issue that is happening out of nowhere. All of a sudden when cell phones are connected to the Fios WiFi, apps (Instagram, mail, etc.) will not refresh, apps run slow if at all. Once I disconnect and go back to the cell signal, everything runs like normal. The strange thing is I'm definitely connected. I run a speed test from the device and I'm getting a great speed. My laptop connects perfectly with a fast download upload speed. Other devices are connected, but do run a little slower (google nest, Smart TV, Streaming bar). Is there a security setting I should be looking at? I've discussed with Verizon support and all they see is a good speed and devices connected and blame the devices not their signal, yet this doesn't happen anywhere else except at home on the Fios wifi. I'm ready to request a new router....done all the troubleshooting I can think of. I've only been with Verizon for 2 months so I have the latest router and I'm paying for the 1GB speed.
Thanks
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@BMG4ME wrote:
This is related to IPV6. If you turn off IPV6 support in the router then the phones work normally. This was suggested to me, I did it, and it works.
This is absolutely the wrong answer.
Google makes clear that it won't comply with RFC 3315/8415, https://issuetracker.google.com/issues/36949085
So either Google needs to bring their devices up to code, or the user cannot use Android devices on Verizon's IPv6 network.
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As long as you do not support from Verizon AND OR you do not have Fios TV One/Fios One TV, you are welcome to use your own NAT router (support will end at the ONT if this is the case).
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That doesn't solve the issue. I am having the same issue with two different Android phones connected to my Verizon Fios Wifi6 router. One issue I see is that when I try to add location details to a Google Calendar event, it doesn't come back with suggestions, but when I turn off Wifi, it does come back with suggestions. There needs to be a fix applied to the Router, not to the phone, and getting a new router is not an option, we paid Verizon for our router and it ought to work properly.
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Having the same issues which also only started a month ago. To do anything useful on my cell phone (Verizon) I need to shut off WiFi and use mobile data. I thought it may have been due to using an older phone, but I just got my daughter a new one yesterday and the same issues persist on hers.
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This is related to IPV6. If you turn off IPV6 support in the router then the phones work normally. This was suggested to me, I did it, and it works.
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@BMG4ME wrote:
This is related to IPV6. If you turn off IPV6 support in the router then the phones work normally. This was suggested to me, I did it, and it works.
This is absolutely the wrong answer.
Google makes clear that it won't comply with RFC 3315/8415, https://issuetracker.google.com/issues/36949085
So either Google needs to bring their devices up to code, or the user cannot use Android devices on Verizon's IPv6 network.
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It's not the wrong answer, because it works. That doesn't mean it's good.