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Service keeps crashing
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Hi. Our internet service keeps going offline. I had to reset the router 4 times yesterday. It comes back up after resetting, but then it only stays up for a few hours. The Internet light on the router is either off or amber...
Anybody else experienced anything like this?
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Re: Service keeps crashing
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I'm assuming your router is connect to the ONT via coax?
If so, the orange LED indicates you have a marginal connection to the ONT.
You can verify that by checking the MOCA WAN stats on your router.
How do I check the MOCA stats on my router
This is usually a coax or splitter issue, but can also be a bad ONT or router.