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Slow download from Switzerland

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JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Slow download from Switzerland

Message 1 of 19
(2,470 Views)
Since the last week of December, I have been getting slow downloads from Switzerland.
 
The service I am subscribed to reports having a 10MB/s pipe.  The owner of the service can't account for it and reports that another subscriber in Germany is getting 2MB/s.
 
At best, I am averaging less that 100KB/s.  😞
 
 
 
Tracing route to 195.65.42.22
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     4 ms     4 ms     3 ms  L100.NWRKNJ-VFTTP-125.verizon-gni.net [98.109.220.1]
  3     6 ms     6 ms     6 ms  G5-0-8-1725.NWRKNJ-LCR-07.verizon-gni.net [130.81.137.100]
  4     6 ms     6 ms     6 ms  so-5-0-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.29.8]
  5     6 ms     7 ms     6 ms  0.so-7-1-0.XL3.EWR6.ALTER.NET [152.63.17.141]
  6    10 ms    10 ms     9 ms  0.xe-2-1-0.XT1.NYC4.ALTER.NET [152.63.18.58]
  7    11 ms     9 ms    10 ms  GigabitEthernet6-0-0.GW1.NYC4.ALTER.NET [152.63.20.49]
  8    10 ms     9 ms     9 ms  teliasonera-test.customer.alter.net [157.130.255.206]
  9     8 ms     7 ms     8 ms  nyk-bb2-link.telia.net [213.155.130.244]
 10    96 ms    85 ms    84 ms  ldn-bb2-link.telia.net [213.155.133.6]
 11   162 ms   154 ms   120 ms  prs-bb2-link.telia.net [80.91.247.240]
 12   106 ms   107 ms   106 ms  zch-b1-link.telia.net [213.155.131.47]
 13   127 ms   106 ms   106 ms  swisscom-ic-150898-zch-b1.c.telia.net [213.248.89.250]
 14   102 ms   103 ms   103 ms  i79zhh-025-bun7.bb.ip-plus.net [138.187.129.6]
 15   108 ms   108 ms   108 ms  i62bsw-000-gig0-1.bb.ip-plus.net [138.187.130.175]
 16   104 ms   105 ms   105 ms  i62bsw-001-vla50.bb.ip-plus.net [138.187.136.144]
 17   110 ms   110 ms   111 ms  ipp-awai-ch-bsk-r-001-gig0-1.ce.ip-plus.net [164.128.148.126]
 18   104 ms   104 ms   103 ms  195.65.42.18
 19   106 ms   104 ms   111 ms  195.65.42.22
The Lithium Software sux !!
1 ACCEPTED SOLUTION

Accepted Solutions
JiveTurkey
Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎01-27-2010

Re: Slow download from Switzerland

Message 8 of 19
(2,438 Views)

 

 4     6 ms     6 ms     6 ms  so-5-0-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.29.8]

 

Verizon is only responsible for speed/latency until the 4th hop (when it gets to their core backbone routers).  That's "their" portion of your Internet connection, which is uniformly excellent everywhere in their FiOS footprint.

 

5     6 ms     7 ms     6 ms  0.so-7-1-0.XL3.EWR6.ALTER.NET [152.63.17.141]
  6    10 ms    10 ms     9 ms  0.xe-2-1-0.XT1.NYC4.ALTER.NET [152.63.18.58]
  7    11 ms     9 ms    10 ms  GigabitEthernet6-0-0.GW1.NYC4.ALTER.NET [152.63.20.49]
  8    10 ms     9 ms     9 ms  teliasonera-test.customer.alter.net [157.130.255.206]
  9     8 ms     7 ms     8 ms  nyk-bb2-link.telia.net [213.155.130.244]
 10    96 ms    85 ms    84 ms  ldn-bb2-link.telia.net [213.155.133.6]

 

Everything tests fine through Level3's backbone routers, domestic routes are fine.  The issue starts between 9th & 10th hop:  

 

Your beef would be with these guys below (per www.ip-address.org   

 

Server's location is in Switzerland)

 

 

IP Address:IP Host:Find IP Address Location for 'My IP' 213.155.133.6Continent:Country:State:City:ISP:Organization:Time zone:IP Address Lookup related for 'My IP' 213.155.133.6Continent Lat/Lon:Country Lat/Lon:City Lat/Lon:IP Language:IP Currency:IDD Code:

213.155.133.6
ldn-bb2-link.telia.net
Europe (EU)
Europe   (EU)
Unknown
Unknown
TeliaSonera AB
TeliaSonera International Carrier
Unknown
48.69083 / 9.1405
Unknown
(47) / (8)
-
Euro(€) (EUR)
-


View solution in original post

18 REPLIES 18
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Slow download from Switzerland

Message 2 of 19
(2,468 Views)

those are exceptional traceroutes all the way out to switzerland!

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Slow download from Switzerland

Message 3 of 19
(2,461 Views)

LOL - Yes they are good.

 

I have tested via HTTP and HTTPS and both yield about the same.  Even using WGET instead of a Browser.  😞

The Lithium Software sux !!
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Slow download from Switzerland

Message 4 of 19
(2,456 Views)

are there other sites in switzerland that host downloads, that you could try.   If you get similiar results from nearly all swiss websites - then you can assume a possible transatlantic trunking problem.    If one of the websites out in there produces more respectable results, then you can know that it's specific to that website at least.    

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Slow download from Switzerland

Message 5 of 19
(2,454 Views)
Good suggestion. However I know of no other services in Switzerland to test with.
The Lithium Software sux !!
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Slow download from Switzerland

Message 6 of 19
(2,449 Views)

maybe try downloading this

 

I think this is a album from there

 

 

http://www.tapeclubrecords.com/index.php?/releases/tapclb039/

JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Slow download from Switzerland

Message 7 of 19
(2,447 Views)
inconsistent (.2MB/s ~ .6MB/s) averaging somewhere around .5MB/s Using WGET even better and would be acceptable. 65% [========================> ] 34,009,027 503K/s eta 28s
The Lithium Software sux !!
JiveTurkey
Nickel Contributor
Nickel Contributor
Posts: 44
Registered: ‎01-27-2010

Re: Slow download from Switzerland

Message 8 of 19
(2,439 Views)

 

 4     6 ms     6 ms     6 ms  so-5-0-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.29.8]

 

Verizon is only responsible for speed/latency until the 4th hop (when it gets to their core backbone routers).  That's "their" portion of your Internet connection, which is uniformly excellent everywhere in their FiOS footprint.

 

5     6 ms     7 ms     6 ms  0.so-7-1-0.XL3.EWR6.ALTER.NET [152.63.17.141]
  6    10 ms    10 ms     9 ms  0.xe-2-1-0.XT1.NYC4.ALTER.NET [152.63.18.58]
  7    11 ms     9 ms    10 ms  GigabitEthernet6-0-0.GW1.NYC4.ALTER.NET [152.63.20.49]
  8    10 ms     9 ms     9 ms  teliasonera-test.customer.alter.net [157.130.255.206]
  9     8 ms     7 ms     8 ms  nyk-bb2-link.telia.net [213.155.130.244]
 10    96 ms    85 ms    84 ms  ldn-bb2-link.telia.net [213.155.133.6]

 

Everything tests fine through Level3's backbone routers, domestic routes are fine.  The issue starts between 9th & 10th hop:  

 

Your beef would be with these guys below (per www.ip-address.org   

 

Server's location is in Switzerland)

 

 

IP Address:IP Host:Find IP Address Location for 'My IP' 213.155.133.6Continent:Country:State:City:ISP:Organization:Time zone:IP Address Lookup related for 'My IP' 213.155.133.6Continent Lat/Lon:Country Lat/Lon:City Lat/Lon:IP Language:IP Currency:IDD Code:

213.155.133.6
ldn-bb2-link.telia.net
Europe (EU)
Europe   (EU)
Unknown
Unknown
TeliaSonera AB
TeliaSonera International Carrier
Unknown
48.69083 / 9.1405
Unknown
(47) / (8)
-
Euro(€) (EUR)
-


JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Slow download from Switzerland

Message 9 of 19
(2,431 Views)
That makes sense. I figured it may be a Router in the path but I didn't see telia.net as the problem. I guess I didn't look close enough but I did figure the Trace Route would "help". Now what ? Do I wait it out or is there a way telia.net [ TeliaSonera International Carrier ] can be contacted ?
The Lithium Software sux !!
JDoe
Silver Contributor II
Silver Contributor II
Posts: 265
Registered: ‎01-09-2012

Re: Slow download from Switzerland

Message 10 of 19
(2,294 Views)

 NOT SOLVED

 

The problem was not at TeliaSonera. I tested the same site from Comcast and it was just as slow. Thus taking Verizon and Telia.Net out of the picture.

 

1    28 ms    <1 ms    <1 ms  MYDATA [192.168.1.1]   
2    80 ms    30 ms    28 ms  69.141.224.1    
3    10 ms    10 ms     8 ms  xe-2-3-0-0-sur01.eatontown.nj.panjde.comcast.net [68.86.212.177]    
4   129 ms    12 ms     9 ms  xe-1-1-1-0-ar03.eastwindsor.nj.panjde.comcast.net [68.85.62.77]    
5   354 ms    12 ms    11 ms  xe-3-1-0-0-ar03.plainfield.nj.panjde.comcast.net [68.85.63.161]    
6    13 ms    14 ms    15 ms  pos-3-10-0-0-cr01.newyork.ny.ibone.comcast.net [68.86.92.217]    
7    11 ms    13 ms    13 ms  xe-9-1-0.edge1.NewYork2.Level3.net [4.71.186.33]    
8    15 ms    16 ms    16 ms  vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]    
9    13 ms    11 ms    14 ms  ae-4-4.ebr1.NewYork1.Level3.net [4.69.141.17]   
10    22 ms    17 ms    18 ms  ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]   
11    12 ms    13 ms    14 ms  ae-3-80.edge3.NewYork1.Level3.net [4.69.155.145]   
12   114 ms   114 ms   114 ms  SWISSCOM.edge3.NewYork1.Level3.net [4.26.35.58]   
13   245 ms   299 ms   298 ms  i79zhb-005-pos11-0-0.bb.ip-plus.net [138.187.159.1]   
14   111 ms   114 ms   111 ms  i79zhh-025-bun1.bb.ip-plus.net [138.187.129.112]   
15   112 ms   112 ms   111 ms  i62bsw-000-gig0-1.bb.ip-plus.net [138.187.130.175]   
16   113 ms   111 ms   112 ms  i62bsw-001-vla50.bb.ip-plus.net [138.187.136.144]   
17   111 ms   112 ms   111 ms  ipp-awai-ch-bsk-r-001-gig0-1.ce.ip-plus.net [164.128.148.126]   
18   113 ms   112 ms   112 ms  195.65.42.18   
19   112 ms   114 ms   128 ms  195.65.42.22

 

 NOT SOLVED

The Lithium Software sux !!
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