Issue is possibly resolved. Rebooted gateway at the CO. 1000 customers were affected.
Sucks that we had to fight to get something done.This could have been resolved a long time ago if our local network tech knew how the internet works. That should be a qualification for any network job. You should know what the internet is.
08-04-2011 09:36 AM - edited 08-04-2011 09:37 AM
Awesome! I just tested my connection here in the Seffner/North Brandon area, it's back to normal. Thanks everyone for being equally as persistent with support until it was resolved and for keeping us posted on results - w0rd, you rock.
We KNEW it wasn't our routers. Glad to be back up to speed. I guess I should cancel my tech call now.
From MLAB's test
and from verizon's speed test
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to 
running 10s outbound test (client to server) . . . . . 23.35Mb/s
running 10s inbound test (server to client) . . . . . . 30.43Mb/s
It's a Festivus miracle!
Every speed test I run across the country says 30mbps. I get 0 packet loss. Pingtest's line quality is an A.
Stinks that it took so much work to get anything done, but I'm glad it's fixed!