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Slow Download Speeds After Upgrade to 150/150

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clockmac297
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Registered: ‎03-01-2015

Slow Download Speeds After Upgrade to 150/150

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Just noticed the same thing. Upgraded to 150 /150 a few days ago and download right now is barely over 30 but upload is still around 150?????? So what is going on besides snow and freezing rain here in SE PA. Just checked speed again download is now about 10 but upload speed is still near 150. WHATS UP ????????

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CRobGauth
Platinum Contributor III Platinum Contributor III
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Posts: 8,010
Registered: ‎11-04-2008

Re: Slow Download Speeds After Upgrade to 150/150

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check your speed by going to speedtest.verizon.net.

If that matches your paid for speed, then it is not your local connection.

But if you don't get 150, then you can go to Verizon and say there is something wrong within their network.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
viafax999
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Posts: 2,161
Registered: ‎11-10-2009

Re: Slow Download Speeds After Upgrade to 150/150

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@CRobGauth wrote:

check your speed by going to speedtest.verizon.net.

If that matches your paid for speed, then it is not your local connection.

But if you don't get 150, then you can go to Verizon and say there is something wrong within their network.


No necessarily so, could be a nic/machine issue.

I have 2 machines on different ECS mobos, both having built in Realtek 8111e nics.  On a 75/75 setup they both consistently get 85 down however the upload speed on both is bad.  This morning they are getting 5 down, Saturday was better at 26 down.  Other machines on the network consistently get 85/92.

I assumed it was a nic issue and added Intel pro/1000 pt server nics which improved the down speed a little, up to 25-30 down.  I'm now assuming that it's some kind of mobo issue but I don't know what.  Also changed the gateway router and that made no difference either.

 

Sean3040-2
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Posts: 24
Registered: ‎02-22-2015

Re: Slow Download Speeds After Upgrade to 150/150

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If you upgraded to 150/150 you should have had a tech visit


It is one of two things you need a need modem (Gen 3 or above), which is The FiOS Advanced WiFi router (red) or Quatum Gateway which is black

 

The other thing you might need is a new ONT

 

Call tech support and see which one you need, and then have a tech come out, if an ONT is needed, if router is needed have it shipped to you.

 

If you don't want to set it up and or don't feel comfortable, have customer service set it up in order to avoid $91 labor charge if you don't have $7.99/$8.99 inside wiring plan

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