Speed issues in Montgomery County Maryland. DC Metro? Or everywhere?

[prisaz]

Montgomery County Maryland! 75/35 that used to get 84/39. Same as with other Washington D.C. Metro area and Virginia users. I have even seen reports of issues in NY. What gives? LTE and iPhone 5 launch using FiOS pipes??

Is this only on BPON networks or are GPON network customers also seeing this? This has been a BAD weekend for speeds! Or is FiOS finnaly hitting the limit on over subsribed BPON, and the overall network?

It is the first time since 2005 I am not getting advertised up to speeds. Construction, Over Subscription, BPON areas finally overloaded? Regardless of the speed tests shown below, I am having network issue for the first time since 2005. Test and network speed very inconsistent.

Big Issues with speed test servers and or other issues? 75/35?

09:53 9/23/12

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 23.71Mb/s
running 10s inbound test (server to client) . . . . . . 6.87Mb/s
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address

Speed issues with Ookla and Speedtest.net. Speed meter showing 80Mbps and test results not displaying properly.

Two issues. Network issues, and possible latest Ookla software issues.

[prisaz]

I am not sure exactly was was going on with the network this morning, but even the speed test details are showing more information. Also Ookla is back to normal. Maintenance?

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 36.75Mb/s
running 10s inbound test (server to client) . . . . . . 82.93Mb/s

------ Client System Details ------
OS data: Name = Windows 7, Architecture = x86, Version = 6.1
Java data: Vendor = Oracle Corporation, Version = 1.7.0_07

------ Web100 Detailed Analysis ------
Client Receive Window detected at 441344 bytes.
45 Mbps T3/DS3 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 37.51 msec; the Packet size = 1452 Bytes; and
No packet loss - but packets arrived out-of-order 0.01% of the time
This connection is receiver limited 5.80% of the time.
This connection is sender limited 93.88% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address

[nycplayboy78]

This is some BullSugar....I have the 150/65 internet package and look at these ablyssmal results....What is going on Verizon??!! I pay WAY TOO much money for this.....This issue isn't resolved...Not by a long shot....

[KH-OrnEsh1 · Accepted solution]

Just a friendly reminder, this is a forum where users help other users.

Have you tried to contact the customer service ?

[MOFD]

Perhaps I'm naive, but I just assumed that Verizon employees would be monitoring a Verizon forum, and would use the information provided in the postings to fix any reported problems.

[tns]

You are naive.  Some Verizon employees adminster this board and might answer, usually just to put you over to one of the "contactus" options.

[MDRyan]

Same area and same symptoms as main poster it was so bad the begining of the week/last week they sent me a new router, but its still going on (seems a little better) I'd have thought the same thing lol all over these threads you see verizon employees responding. Just not to us 

Thins I've done:

Reformatted computer

Bought new retina macbook pro

Bought new cat6e cables

Used cat cables that came with new router

Reset ont over the phone with verizon x2

Reset ont self x3

Reset router x10

Got new router

Had verizon optomize browser

Issues still present obviously something going on, on their end in our area.

[MDRyan]

Also it does seem to have stabilized to some degre... Before I couldn't wait 10 minutes on the phone with verizon without getting speednet test results for download 6,20,80,2,5,74,1.5,30,54,2,8,1 exc.  Now I'm at least seeing more consistantly high speeds again, hopefully this is resolved in the next week, verzions been awesome, so I'll cut them a break for awhile.

Just would be nice if when you called someone could pull your local, and see activity going on in the region which could posssibly be related to your symptoms.

[MDRyan]

Sigh I spoke too soon last night tons of issues 😞 Obviously this has not been solved

http://www.pingtest.net/result/69988103.png  (Ping 112ms... Jitter 26 )

http://www.pingtest.net/result/69988165.png (Ping 164ms... Jitter 22 )

http://www.speedtest.net/result/2207035974.png (download 3.78 Upload 8.33) 

Speedtest.net shoot up to 80 then flatline and take forever to finish. Never seen this in all my years with verizon...

Oh then for kicks two seconds later rofl

http://www.speedtest.net/result/2207037647.png (download 75.98 upload 32.09)

[Curt60]

I have been experiencing similar problems in Montgomery County.  Verizon tech support says everything is ok because the Verizon speed test works. Ha.  I found similar problems on the forum for other areas in the county.  This http://forums.verizon.com/t5/FiOS-Internet/Slow-Download-Speed-Tampa/td-p/330073/highlight/true/page... says the solution was to reboot a gateway in the central office. Of cause it took a lot of effort to get Verizon to do this.  Do any more experienced users know how to motivate Verizon to further investigate this issue.