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Tampa Fios - gaming seems laggy since upgrading speed package

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Gen2SVT
Contributor
Contributor
Posts: 4
Registered: ‎06-24-2011

Tampa Fios - gaming seems laggy since upgrading speed package

Message 1 of 5
(1,007 Views)

Ever since I switched to triple play and upped my speed it seems laggy. Download speed is consistant, but speed testing my upload is all over and I very rarely see my 35 upload. If I get host on blackops now it seems unstable, Im not sure if its the new router or maybe verizon equipment. My nat type is open, all ports fowarded, no QOS enabled, no vod...before if I got host I didnt have any issues, Now 2 things have changed...I no longer can use my ddwrt flashed actiontec because I need moca for tv. So I now have a westell, and second the speed increase which that shouldnt be in issue...

 


C:\>tracert verizon.com

Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     5 ms     4 ms     4 ms  L100.TAMPFL-VFTTP-79.verizon-gni.net [96.254.62.1]
  3     8 ms     9 ms     9 ms  G0-5-5-3.TAMPFL-LCR-21.verizon-gni.net [130.81.110.4]
  4     *        *        *     Request timed out.
  5    21 ms    22 ms    22 ms  ge-5-2-0-0.ATL01-BB-RTR1.verizon-gni.net [130.81.17.115]
  6    22 ms    22 ms    22 ms  0.ge-1-2-0.XT1.ATL4.ALTER.NET [152.63.80.9]
  7    89 ms    89 ms    89 ms  0.so-5-0-0.XT1.SAC1.ALTER.NET [152.63.0.98]
  8    88 ms    89 ms    89 ms  GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.55.73]
  9     *        *     verizon-gw.customer.alter.net [157.130.203.246]  reports: Destination net unreachable.

 


C:\>ping verizon.com

Pinging verizon.com [192.76.85.245] with 32 bytes of data:
Request timed out.
Reply from 157.130.203.246: Destination net unreachable.
Reply from 157.130.203.246: Destination net unreachable.
Reply from 157.130.203.246: Destination net unreachable.

Ping statistics for 192.76.85.245:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),

C:\>ping google.com

Pinging google.com [74.125.93.103] with 32 bytes of data:
Reply from 74.125.93.103: bytes=32 time=48ms TTL=250
Reply from 74.125.93.103: bytes=32 time=47ms TTL=251
Reply from 74.125.93.103: bytes=32 time=46ms TTL=251
Reply from 74.125.93.103: bytes=32 time=50ms TTL=251

Ping statistics for 74.125.93.103:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 50ms, Average = 47ms

C:\>tracert google.com

Tracing route to google.com [74.125.93.103]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     4 ms     4 ms     4 ms  L100.TAMPFL-VFTTP-79.verizon-gni.net [96.254.62.1]
  3     8 ms     9 ms     9 ms  G0-5-5-3.TAMPFL-LCR-21.verizon-gni.net [130.81.110.4]
  4     *        *        *     Request timed out.
  5    21 ms    22 ms    22 ms  ge-5-2-0-0.ATL01-BB-RTR1.verizon-gni.net [130.81.17.115]
  6    21 ms    22 ms    22 ms  0.ge-1-2-0.XT1.ATL4.ALTER.NET [152.63.80.9]
  7    41 ms    42 ms    42 ms  0.so-6-0-0.XL3.IAD8.ALTER.NET [152.63.36.25]
  8    41 ms    42 ms    42 ms  TenGigE0-4-0-0.GW7.IAD8.ALTER.NET [152.63.37.150]
  9    44 ms    42 ms    42 ms  google-gw.customer.alter.net [152.179.50.106]
 10    39 ms    39 ms    42 ms  216.239.46.248
 11    54 ms    49 ms    92 ms  209.85.248.73
 12    49 ms    49 ms    49 ms  209.85.254.235
 13    50 ms    62 ms    62 ms  216.239.46.78
 14    48 ms    49 ms    47 ms  qw-in-f103.1e100.net [74.125.93.103]

Trace complete.

C:\>

4 REPLIES 4
Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,664
Registered: ‎12-15-2010

Re: Tampa Fios - gaming seems laggy since upgrading speed package

Message 2 of 5
(983 Views)

Have you tried rebooting your ONT? Remove AC Power from the ONT and then disconnect the battery. Wait 30 seconds then connect the battery and finally AC Power.

Gen2SVT
Contributor
Contributor
Posts: 4
Registered: ‎06-24-2011

Re: Tampa Fios - gaming seems laggy since upgrading speed package

Message 3 of 5
(964 Views)

Yea Ive tried rebooting ont, westell router etc. Im working on getting a few tracerts to me, and Im going to try and swap out the router.

Akensai
Contributor
Contributor
Posts: 1
Registered: ‎08-30-2011

Re: Tampa Fios - gaming seems laggy since upgrading speed package

Message 4 of 5
(891 Views)

Bringing up an old thread here, but I am having the same problem (Tampa also). I have the 35/35mbit package but my pings are unstable, 70-80ms east coast and 120+ west. I ran NameBench and switched out my DNS servers and that lowered my pings by about ~10-15, the problem seems to be something else.

 

Did you ever get this fixed?

Gen2SVT
Contributor
Contributor
Posts: 4
Registered: ‎06-24-2011

Re: Tampa Fios - gaming seems laggy since upgrading speed package

Message 5 of 5
(725 Views)

Nope never got it fixed. Im considering getting a different service for internet. Fios's tampa network has been getting routed thru miami quite a bit over the past few months making it worse.

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