Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Unable to change wireless network from WEP to WPA2 or WPA

Reply
jamiepgh
Contributor
Contributor
Posts: 2
Registered: ‎02-14-2015

Unable to change wireless network from WEP to WPA2 or WPA

Message 1 of 3
(965 Views)

I just got a new router for an extra$10/month and got a warning I should change the settings.  I researched and found this https://www.verizon.com/support/residential/internet/fiosinternet/networking/setup/security/125521.h...

and it doesn't list the router you just sent me.It's a Fios G11000 according to the back of the router.

 

Why isn't the information about this router listed?  

 

How do I "

Change your wireless network from WEP to WPA2 or WPA"

 

2 REPLIES 2
eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Unable to change wireless network from WEP to WPA2 or WPA

Message 2 of 3
(958 Views)

 

I don't have a G1100 but if you go to this link you can click on and download the user guide for the G1100 in .pdf format: 

 

http://www.verizon.com/Support/Residential/Internet/FiOSInternet/Networking/FiOS-Quantum-Gateway/Set...

 

Page 36 of the guide states that the default WiFi security setting is WPA2.

 

Clicking down a few more pages will explain how to check your WiFi status and change it if need be.

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Unable to change wireless network from WEP to WPA2 or WPA

Message 3 of 3
(893 Views)

I believe this router defaults to WPA2 as do all the Actiontec version G and I's.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title