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Upgraded to Fios Quantum 75mb plan,should they have given me a new router when I did?
Biggworm1
Enthusiast - Level 2
‎07-24-2014 07:52 PM

   About 6 months ago I upgraded my internet part of my triple play plan with Verizon to the Quantum 75mb service. Was I supposed to get the newer router with the red band around it from them when I upgraded? They want me to pay $99 for a new router. I am not liking this older Actiontec router anymore. 

   Anyone with any info for me would be great. Thanks

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Re: Upgraded to Fios Quantum 75mb plan,should they have given me a new router when I did?
mfizzy
Specialist - Level 1
‎07-24-2014 10:00 PM

They are only required when you speed is over 100 megs

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