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Verizon email address

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jrwils56
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-11-2013

Verizon email address

Message 1 of 6
(1,205 Views)

What is an email address to contact customer Service? Their web site keeps wanting me to call them but my phone service is down! 

5 REPLIES 5
JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Verizon email address - I would recommend live chat

Message 2 of 6
(1,198 Views)

Go the contact us link at bottom of this page, select you option  under 1., fill in a question, click the red arrow next to it and  you should see an option for live chat with us.

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
jrwils56
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎06-11-2013

Re: Verizon email address - I would recommend live chat

Message 3 of 6
(1,189 Views)

I've already been through the live chat. I wanted to give feedback on the lack of service. Shall I post it in an open forum?

armond_in_nj
Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: Verizon email address - I would recommend live chat

Message 4 of 6
(1,162 Views)

@jrwils56 wrote:

 ... I wanted to give feedback on the lack of service. Shall I post it in an open forum?


You just did.

JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: Verizon email address - I would recommend live chat

Message 5 of 6
(1,136 Views)
Actually I meant that through live chat you could get an email address.
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
ralfgui
Contributor
Contributor
Posts: 2
Registered: ‎02-13-2014

Re: Verizon email address - I would recommend live chat

Message 6 of 6
(775 Views)

Before service was installed on my place, Verizon Connections confirmed my corporate discount. I even have the chat records, but until now I don't see any discounts on my bill. And the answer that I got from the chat is that discounts are not retroactive- meaning it won't take effect until they process that on my account even though I already have the confirmation before they installed the service.

 

I was transferred from one chat to the other but they can't resolve the issue. And here's what I got when I asked for an email to reach from the chat:

{edited for privacy}

 

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