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Verizon FIOS Excavation - Irrigation Systems

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viafax999
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,161
Registered: ‎11-10-2009

Re: Verizon FIOS Excavation - Irrigation Systems

Message 11 of 14
(1,290 Views)

@culpepper wrote:

Hi Verizon Support,

Recently some flag markers have been placed in our front yard indicating that Verizon is about to do some digging.  We have an irrigation system and will need to ensure they don't cut into it.  Please let me know what to do.

Many thanks!

Ali


This is a peer support group so nobody here will be able to help you

Plus

you are posting to a thread that was started in 2011

 

db909
Bronze Contributor II
Bronze Contributor II
Posts: 214
Registered: ‎08-02-2013

Re: Verizon FIOS Excavation - Irrigation Systems

Message 12 of 14
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I don't understand your response.  A FIOS rep replied last August, so you are wrong, this is not soley a peer forum.  The 2011 reference is misleading.   

tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Verizon FIOS Excavation - Irrigation Systems

Message 13 of 14
(1,246 Views)

@db909 wrote:

I don't understand your response.  A FIOS rep replied last August, so you are wrong, this is not soley a peer forum.  The 2011 reference is misleading.   



The forum is a peer to peer forum.  It is monitored by some Verizon people, who MAY sometimes comment but mostly will open problem records where necesssary and ask you to follow up there.  The verizon people here are not in the support struction and cannot themselves fix most problems.  They are more knowledgeable about some of the common problems than many Verizon personnel and occasionly can suggest a fix you can implement yourself.

IT IS DEFINITELY slower to report problems here than to directly contact Verizon support.  Sometimes if you already contacted Verizon support and need and escalation, it might help to report the problems here.

mmk
Contributor
Contributor
Posts: 4
Registered: ‎08-19-2013

Re: Verizon FIOS Excavation - Irrigation Systems

Message 14 of 14
(1,241 Views)
The best advice that I can give you is to make sure that you have marked your irrigation system so that they are aware. I told the contractor but we still had a problem. Also get the name and contact info of the contractor to contact if you have a problem in the future since a problem with you irrigation system won't show up until you are using it.
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