Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Verizon FIOS Internet "Contract"

Reply
sagwanamu
Contributor
Contributor
Posts: 1
Registered: ‎07-18-2010

Verizon FIOS Internet "Contract"

Message 1 of 1
(2,944 Views)

I recently was foced to change FIOS internet service from 20/5 to 15/5 when I disconnected my TV Service.  Shortly after I talked to the rep, I got a confirmation email stating that I "requested" the change.  So far, it's o.k.  But in the email, it stated that I signed up for "contract" with early termination penalty.  Although I do not have plan to jump the FIOS since it appears that it is the fastest/reliable internet connection around here, that "contract" made me to think if this is one of verizon's dirty tactic to tie up customer.  If it is how the verizon does their business, I don't think I want to be their customer.

 

When I talked to rep for the change, he did not mention anything about the "contract".  I don't mind to have a year or two year contract as long as I was informed up-front but slapt with "hidden" contract doesn't make me feel good.

 

Am I the only one experience this bad practice?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title