02-19-2014 06:16 PM
Just finished with Verizon chat support and while they didn't offer any concrete details on what the new firmware offers, they did state, somewhat vaguely, that it improves stability and minimizes dropped connections. Time will tell, I guess.
02-20-2014 03:43 PM
Same problem here! FIOS charged me to "upgrade" to this new router, promising faster speeds and all I got is headaches. I'm switching back to my old "slow" router until this is fixed. So ridiculous.
02-20-2014 07:14 PM
I have had this problem for five or six months. Finally verizon sent me a new router. It did not help. It rebooted several times a day. So a technician came out and installed yet another router, saying the other ones might have been remanufactured and this one is brand new. It rebooted three times in the first hour. So I found this thread, and someone suggested the IGMP feature might be a problem.
Above is the hidden page for disabling IGMP.
IGMP Proxy (Enable/Disable):
I simply changed "enabled" to "disabled" and hit the "Apply" button.
I have now been up for 80 hours without a reboot.
02-21-2014 11:23 AM
02-21-2014 11:41 AM
Is this the kind of message you are seeing in the logs that indicates a router reboot:
LAN Coax Link Rate Low Rate
If so, it might be the power supply. I used to get that a lot with my Rev. C router before Verizon sent out a new power supply to everyone that had it. The new power supply fixed the problem.
02-21-2014 04:54 PM - edited 02-21-2014 04:56 PM
Been down that road. Tried multiple routers, power sources, power strips, even different outlets. Made no difference. There's something inherently wrong with the Rev. I. I think that's especially true since I've never had a rebooting problem with two prior revs.
02-23-2014 04:24 PM
So it's been a while since I posted, but I've been watching this thread daily. I extended my 30 day cancellation because I really didn't want to leave verizon. I agree that this is a specific issue with the Rev I, I don't believe it has anything to do with the STB's or ONT. I have a feeling it's a setting somewhere on the router so here is my question to the community. I have a VERY basic setup, but with each replacement I get I always make the same change. I enable WEP so my Tivo 2 can connect. Are you all enabling WEP? Could this basic thing cause the reboots? I want to test by resetting to factory defaults and not making ANY changes, but I wanted to here if anyone else has WEP enabled.