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Verizon Residential Login Sending me to VZW Page

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KrLeTo
Contributor
Contributor
Posts: 1
Registered: ‎02-11-2015

Verizon Residential Login Sending me to VZW Page

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(2,572 Views)

I'm trying to log into My Verizon to pay my bill & view my email.  I  put in my user name and hit login.  Next, I'm rerouted to Verizon Wireless.com to log into my cellular account.  I've cleared my history & all that good stuff, restarted my computer, etc.  I cannot get in my account.  I've tried 3 different browsers and everytime it directs me to Verizon Wireless after typing my user name & hitting sign in.  Any suggestions?

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eljefe
Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009

Re: Verizon Residential Login Sending me to VZW Page

Message 2 of 5
(2,511 Views)

If you haven't already solved your problem, you might try signing in via this link:

 

https://www.verizon.com/foryourhome/myaccount/ngen/pr/home/myverizon.aspx

 

I hope that may work for you.

 

 

mary2
Contributor
Contributor
Posts: 3
Registered: ‎03-19-2015

Re: Verizon Residential Login Sending me to VZW Page

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(2,432 Views)

my husband has the same problem. The link you provided doesn't work as it directs to a page where it says the information doesn't match the info on file. When he tries to log in he's directed to the wireless page instead of the residential page. Infuriating!!!

Numerous support technicians have, so far, not able to resolve the problem...???!!!!

mary2
Contributor
Contributor
Posts: 3
Registered: ‎03-19-2015

Re: Verizon Residential Login Sending me to VZW Page

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(2,428 Views)

My husband has the same problem. If yours has been resolved, I'd like to know how, please. We're at our wits ends as technicians aren't much help either!!

LawrenceC
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Posts: 11,497
Registered: ‎03-18-2013

Re: Verizon Residential Login Sending me to VZW Page

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