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verizon speed test wont run

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Gage
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎06-16-2017

verizon speed test wont run

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I have Verizon FIOS with 1nternet 100 mps/100mps with a new G3100 dual-band router. Running Windows 10 home. The last couple of days I try to run the test the page loads but the test won't run.  The dots keep flashing and that's it.  I've run speed tests on other sites and they show I'm getting my full speed.  I've rebooted the router and that doesn't change anything.  I was wondering if anyone has this problem and any suggestions to correct it?

7 REPLIES 7
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,010
Registered: ‎11-04-2008

Re: verizon speed test wont run

Message 2 of 8
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Just tried mine and no issues.

I am in Md. Where are you located?

Have you tried rebooting router?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Gage
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎06-16-2017

Re: verizon speed test wont run

Message 3 of 8
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For some reason, the test has been running fine all of a sudden. I don't know what the problem was or why it's now running ok.  Go figure!

arejfour
Contributor
Contributor
Posts: 2
Registered: ‎09-20-2020

Re: verizon speed test wont run

Message 4 of 8
(1,581 Views)

I have the same problem. It won't run. I can see the graphics but it doesn't display any speeds. I contacted FIOS tech support and they were going to talk to somebody else. I never heard back from anyone and that was 3-4 weeks ago.

vzz
Contributor
Contributor
Posts: 1
Registered: ‎02-04-2021

Re: verizon speed test wont run

Message 5 of 8
(1,501 Views)

I had the same problem about a month ago. After a few tries it worked.

Today I am having the same problem.

Cang_Household
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,823
Registered: ‎09-06-2020

Re: verizon speed test wont run

Message 6 of 8
(1,488 Views)

Can you tell me the exact problem? Are you using a Verizon router? What do you see on the screen? Simply test failed?

CiskoKid
Contributor
Contributor
Posts: 1
Registered: ‎03-18-2021

Re: verizon speed test wont run

Message 7 of 8
(1,257 Views)

The Speet Test won't initiate.  Just sits on the splash scree with the hyperlink to the test module.

arejfour
Contributor
Contributor
Posts: 2
Registered: ‎09-20-2020

Re: verizon speed test wont run

Message 8 of 8
(1,158 Views)

I've had the sale problem for months. I talked to VZ tech support several times and it still doesn't work.

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