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Very slow internet on 35/35 plan

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JeepGal
Contributor
Contributor
Posts: 2
Registered: ‎01-11-2011

Very slow internet on 35/35 plan

Message 1 of 16
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Speed test to Los Angeles (I'm 100 miles away):

 

http://www.speedtest.net/result/1107742079.png

 

It's coming up as 4/28.  The closer test sites come up even slower.  My plan is 35/35 and the internet has been really sucking for about a month.  The speed test is wired, not wireless.  It also seems to jump around alot.  I've had some 2/2's, 10/30's, etc.  Bottom line is it is NOT 35/35.

 

I have the actiontec MI424WR router.

 

I'm open to any ideas.

 

Thank you

15 REPLIES 15
Kompressor
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Posts: 3
Registered: ‎01-11-2011

Re: Very slow internet on 35/35 plan

Message 2 of 16
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I'm having the same problem. The same thing happened a few weeks ago and then it gradually fixed itself after a number of hours. I thought it was a fluke but it is happening again now. I only noticed because my StarCraft II game was lagging hard.

 

Is this going to happen all the time or what? I thought FiOS was the best.

lasagna
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 2,002
Registered: ‎05-27-2010

Re: Very slow internet on 35/35 plan

Message 3 of 16
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The internet is massive interconnected cloud of computer networks many of which are not owned or managed by Verizon.   The bottlenecks can be just about anywhere and those which occur outside of Verizon's cloud are beyond their ability to address.  Additionally, the destination itself also has a fixed amount of bandwidth for which they have subscribed and likewise during busy periods can themselves be the bottleneck.   For example, it amazes me that people are surprised that during a snow storm when everyone is working at home or homebound that the internet is "slow".  Networks like the internet are design for typical load, not potential peak -- of course it's slow -- everyone's using it.  

 

This is why first, you should always do your speedtest against a Verizon speed testing site not some random site down the road.  Verizon's site can be found at:  http;//speedtest.verizon.net

 

If you're wired and run this test and are having bandwidth issues, it will suggest running the tuneup to see if that fixes the problem.  If it doesn't then the problem could be Verizon or it could be your PC itself.  I don't like recommending running without anti-virus, firewalls, etc. for people who don't understand the risks, but these often get in the way and you need to run a test unencumbered in order to determine where the problem lies.

 

A speed test run against one or more other sites can be useful in benchmarking performance around the internet.   But, your speed will frequently be below what you contract for with Verizon.   Those providers either cap their rates or intervening bandwidth limitations determine how those sites respond.   Test against several and see how the performance varies.   YMMV.  In reality, these test are more a measure of internet as a whole, not your specific connection.

 

In reality, my connection routinely tests out within the Verizon cloud at or above the rate 35/35 speeds and for locations which have solid tier-1 connectivity for which I know the bandwidth they have available, I get full bandwidth to them most of the time.

 

 

Kompressor
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Registered: ‎01-11-2011

Re: Very slow internet on 35/35 plan

Message 4 of 16
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Your post has nothing to do with this conversation. You should consider deleting it.

JeepGal
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Posts: 2
Registered: ‎01-11-2011

Re: Very slow internet on 35/35 plan

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Verizon's speed test did yeild a much better result: 43/36.  And now doing the speedtest.net test again I get: 50/29.  And while thats all well and good for now, it will change.  My question is more why is this happening?  Everything used to haul **bleep** until about a month ago.  Netflix wont stream in HD (called them, no problems on their end), xbox lags, websites load slow and forget youtube.  I guess I'm to assume here that the interweb cloud got mucked up in the last month and now my speed sucks?

dslr595148
Platinum Contributor III Platinum Contributor III
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Posts: 6,199
Registered: ‎09-24-2008

Re: Very slow internet on 35/35 plan

Message 6 of 16
(5,017 Views)

 


@Kompressor wrote:

Your post has nothing to do with this conversation. You should consider deleting it.


When you said that, who were you talking to?

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Kompressor
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Posts: 3
Registered: ‎01-11-2011

Re: Very slow internet on 35/35 plan

Message 7 of 16
(5,005 Views)

lasagna

ocean25
Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Very slow internet on 35/35 plan

Message 8 of 16
(4,204 Views)

I find that it varies at different times of the day and in some cases exceeds the limits.

nycplayboy78
Bronze Contributor I
Bronze Contributor I
Posts: 62
Registered: ‎06-29-2009

Re: Very slow internet on 35/35 plan

Message 9 of 16
(4,182 Views)

I too have the 35/35 plan and I am getting very very slow internet speeds according to SpeedTest. I am getting 26/8 and 13/15 and I also have the actiontec MI424WR router. Can someone please tell what is going on? I know that my router is very old and will getting a new updated router will it fix my problem. I am in the Washington, DC metropolitan area.

 

Thanks....

DJVoorhees
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎02-01-2011

Re: Very slow internet on 35/35 plan

Message 10 of 16
(4,141 Views)

Im on the 25/25 plan and my speeds right now are 1/18.

 

Support is very slow to respond.

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