Wasted weekend with no internet -- thanks verizon
mclagett
Newbie

FIOS internet has been out all day.  They won't send anybody out until Sunday.  Entire weekend without internet is going to suck.

I am currently tethered to my iPhone with horrible latency.

Why did i switch from comcast again?

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Re: Wasted weekend with no internet -- thanks verizon
prisaz
Legend

@mclagett wrote:

FIOS internet has been out all day.  They won't send anybody out until Sunday.  Entire weekend without internet is going to suck.

I am currently tethered to my iPhone with horrible latency.

Why did i switch from comcast again?


What troubleshooting have they done remotely or over the phone.

Reset router?

Is the fail light on at the ONT?

Have you tried a cold boot of the ont?

Disconnect the battery and unplug the power for a few minutes. I have had my phone lock up once since 2005 and that was the fix. Most of the time problems can be fixed without a truck roll. Unless there is bad hardware or a cut fiber cable.