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Wasted weekend with no internet -- thanks verizon

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mclagett
Contributor
Contributor
Posts: 2
Registered: ‎06-19-2009

Wasted weekend with no internet -- thanks verizon

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FIOS internet has been out all day.  They won't send anybody out until Sunday.  Entire weekend without internet is going to suck.

 

I am currently tethered to my iPhone with horrible latency.

 

Why did i switch from comcast again?

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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Wasted weekend with no internet -- thanks verizon

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(4,296 Views)

@mclagett wrote:

FIOS internet has been out all day.  They won't send anybody out until Sunday.  Entire weekend without internet is going to suck.

 

I am currently tethered to my iPhone with horrible latency.

 

Why did i switch from comcast again?


What troubleshooting have they done remotely or over the phone.

 

Reset router?

 

Is the fail light on at the ONT?

 

Have you tried a cold boot of the ont?

Disconnect the battery and unplug the power for a few minutes. I have had my phone lock up once since 2005 and that was the fix. Most of the time problems can be fixed without a truck roll. Unless there is bad hardware or a cut fiber cable.

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