Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Weird error messages, and minor service disruptions

Reply
Scifan
Contributor
Contributor
Posts: 3
Registered: ‎07-01-2009

Weird error messages, and minor service disruptions

Message 1 of 6
(9,314 Views)

I recently switched from using a Comcast HSI connection to a 50/20 FIOS HSI setup as our secondary ISP.  

 

I use Intermapper running on an Mac Mini as a monitoring tool to verify that our primary web server (and various other servers) continue to be up and operation on our primary ISP connection.

 

I'm experiencing intermittent outages since converting over to FIOS, and now I"m noticing the following entries in the system logs on our fios router.

 

 

 

Time Event Event-Type Details Jul 1 13:46:56 2009 System Log Message daemon.warn DNS: unknown PTR name format
 [repeated 24 times, last time on Jul 1 14:02:24 2009] Jul 1 13:46:00 2009 System Log Message

daemon.warn sys_if_ioctl_mii_execute:507: Both tried MII ioclts 8947/89F0 failed: Operation not supported.
 [repeated 2 times, last time on Jul 1 13:46:00 2009]

 

 

Any idea's as to if these are related to the minor outages I'm experiencing, AND more importantly, is there an update for this unit that may help?

 

 

I see the following information about the gateway:

 

Software Version: 1.02.00.04 Upgrade Release Date: Aug 28 2008 Platform: Westell UltraLine Series3 Model Number: A90-9100EM15-10 INI File Name: 096-900205-02 INI File Version: A Hardware Version: D Hardware Serial Number:

xxxxxxxxxxxx

 

 

When I click on the upgrade link, and tell it to check now, I get the following message:

 

 

 

  Error     Image URL: URL must be in the format: protocol://user:password@host:port/path where protocol is one of http, https, ftp or tftp. Either user or password, or both, may be left out. The port number is also optional.

 

Any idea's about what I should test, or how I could rule things out?

 

 (ah bummer, I attempted to post the HTML tables, and while it looked good while editing, it was removed as invalid HTML code....

 

5 REPLIES 5
Scifan
Contributor
Contributor
Posts: 3
Registered: ‎07-01-2009

Re: Weird error messages, and minor service disruptions

Message 2 of 6
(9,250 Views)

Am I the only one who has observed this sort of issue?

 

Or has it been observed, and no one has a solution? 

fiosid
Contributor
Contributor
Posts: 2
Registered: ‎09-08-2009

Re: Weird error messages, and minor service disruptions

Message 3 of 6
(8,873 Views)
I have the same issue.  I have been through 3 routers and two technicians on-site.  It has to be something with the firewall/firmware of firewall.  I receive the same error you receive but also get 

 
Sep 8 19:17:15 2009 System Log Message daemon.err HTTP server returned error 404
 [repeated 348 times, last time on Sep 8 19:29:15 2009]

And the repeated times continues to grow - once it reaches close to 1000, same on all three units I have received, it will essentialy power cycle and its fine when it comes back up.   Support is of no help to try to resolve.

 

fiosid
Contributor
Contributor
Posts: 2
Registered: ‎09-08-2009

Re: Weird error messages, and minor service disruptions

Message 4 of 6
(8,868 Views)

forgot hardware specs on mine:

 

 Software Version: 1.02.00.04 Upgrade

 Release Date:  Aug 28 2008  Platform:  Westell UltraLine Series3  Model Number:  A90-9100EM15-10  INI File Name:  096-900205-02  INI File Version:  A  Hardware Version:  D

dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,187
Registered: ‎09-24-2008

Re: Weird error messages, and minor service disruptions

Message 5 of 6
(8,837 Views)
I wonder if this is your issue..   

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

computersteve
Contributor
Contributor
Posts: 1
Registered: ‎03-10-2009

Re: Weird error messages, and minor service disruptions

Message 6 of 6
(8,770 Views)

I get the same messages and slow internet connection here is my log.. i am on the latest firmware....  and if anyone can help with this unknown ptr name issue, I am using an airport extreme base for wireless connected to this westell... really anoying.

 

 

Sep 10 22:55:28 2009 System Log Message daemon.warn DNS: unknown PTR name format
 [repeated 229 times, last time on Sep 11 12:35:21 2009] Sep 10 21:09:20 2009 System Log Message daemon.warn Bridge: Can't find cache entry for mac 00:00:00:00:00:00 ret=-1
Sep 7 15:11:55 2009 System Log Message daemon.err Error connecting to host
Sep 7 15:11:55 2009 System Log Message daemon.info estream_connect_done 34: connection failed
Sep 7 15:11:07 2009 System Log Message daemon.err Error connecting to host
Sep 7 15:11:07 2009 System Log Message daemon.info estream_connect_done 34: connection failed
Sep 7 15:10:19 2009 System Log Message daemon.err Error connecting to host
Sep 7 15:10:19 2009 System Log Message daemon.info estream_connect_done 34: connection failed
Sep 7 15:09:31 2009 System Log Message daemon.err Error connecting to host
Sep 7 15:09:31 2009 System Log Message daemon.info estream_connect_done 34: connection failed
Sep 7 15:08:43 2009 System Log Message daemon.err Error connecting to host
Sep 7 15:08:43 2009 System Log Message daemon.info estream_connect_done 34: connection failed
Sep 7 15:07:53 2009 System Log Message daemon.warn Bridge: Can't find cache entry for mac 00:00:00:00:00:00 ret=-1

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title