Westell 9100EM making clattering noises
tntpointer
Enthusiast - Level 2

I have a Westell 9100EM.   For the past 2-3 weeks, it has started to make a clattering noise which happens with regularity every 3-4 minutes.

All my connections work fine, however.

I'm just wondering if this is a sign of a dying modem?

Thanks,

TJ

Re: Westell 9100EM making clattering noises
tns
Master - Level 2

May be a bad fan.  Anything poking into the modem near its vents?

Re: Westell 9100EM making clattering noises
Anti-Phish1
Master - Level 1

@tns wrote:

May be a bad fan. 


The Westell does not have a fan.  No moving parts, so a "clattering" sound coming from it is highly unusual.

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Re: Westell 9100EM making clattering noises
smith6612
Community Leader
Community Leader

The clattering noise, without a look into seeing what the problem is could be perhaps a dead/blown capacitor on the board of the Westell. If you're uncomfortable with it, since a Westell is not supposed to make noise (besides perhaps a high-pitched electronic sound coming from the CPU), get Verizon to replace it for you.

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