Problem Sending eMail through Outlook - all messages delayed in Verizon POP-3 Account!

[#1]

This looks like a related issue. Please see this thread and the posting from Techman28. Verizon is aware of some slow downs and is working on it.

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&thread.id=5226

[#2]

FireFox browser and Google email are both free and work so much better than Verizon email. Make the switch, I think you will be happy with the results.

[#3]

Google re-writes the outbound email address as your address, so you can't use  myname@domain.com as the outbound address.

[#4]

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@bbranco wrote:
Google re-writes the outbound email address as your address, so you can't use  myname@domain.com as the outbound address.

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Huh?

[#5]

Google changes the from address to your Google email account... 

If you have your email address as     brian@abccompany.com when you send email out, it will show up as coming from  brian1234@google.com - where brian1234 is my google email address.

[#6]

Just so there is no confusion I had both of the threads combined

[#7]

 

As we continue to chase down the root cause for the complaints of latency with our email experience, we need the following info:

1. When was/is it occurring?

2. Was this inbound or outbound email?

3. What mail store is customer on?

4. Using Netmail or POP3

5. Are specific domains appear to be affected?

To troubleshoot outbound latency, we need the headers from the delayed message

The headers from the received message that was delayed

 We need data from the sender’s mail system like …

o How many attempts did they make before the message was delivered?

o On those previous attempts, what was the response from the MTA or was it just unreachable?

o A telnet test to relay.verizon.net with the exact output

o A ping and a traceroute to relay.verizon.net

o IP ranges that they use so we can make sure they’re not RBL’d

I would like to have the following info PM'd to me so I can get this resolved 

[#8]

The problem has been happening since last Friday to all domains I have been trying to send to.

This message came in at 6:58 am and was sent through Verizon's web site (per the request of the tech on the phone).

Return-Path: <{edited for privacy}>
Delivered-To: {edited for privacy}

Received: (qmail 18088 invoked from network); 18 Jun 2009 06:57:50 -0400
Received: from mfrt1.wave2wave.com (209.178xxx.xx)
  by proartechorale.org with SMTP; 18 Jun 2009 06:57:50 -0400
Received: from mx01.wave2wave.com ([209.178.xxx.xx])
        by mfrt1.wave2wave.com (IceWarp 9.4.3 (2009-05-14)) with ESMTP id ZQX76549
        for <{edited for privacy}>; Thu, 18 Jun 2009 06:57:49 -0400
X-ASG-Debug-ID: 1245322647-62a701190000-BurF63
X-Barracuda-URL: http://209.178.200.37:8000/cgi-bin/mark.cgi
Received: from vms173017pub.verizon.net (localhost [127.0.0.1])
 by mx01.wave2wave.com (Spam & Virus Firewall) with ESMTP id 7A6E0C6EB57
 for <{edited for privacy}>; Thu, 18 Jun 2009 06:57:27 -0400 (EDT)
Received: from vms173017pub.verizon.net (vms173017pub.verizon.net [206.46.xxx.xx]) by mx01.wave2wave.com with ESMTP id L54ngmkSf3P0r3JU for <{edited for privacy}>; Thu, 18 Jun 2009 06:57:27 -0400 (EDT)
X-Barracuda-Envelope-From: {edited for privacy}
Received: from vms125.mailsrvcs.net ([192.168.1.2]) by vms173017.mailsrvcs.net
 (Sun Java(tm) System Messaging Server 6.3-7.04 (built Sep 26 2008; 32bit))
 with ESMTPA id <0KLE00JYJ74D7VJ0@vms173017.mailsrvcs.net> for
{edited for privacy}; Wed, 17 Jun 2009 11:57:49 -0500 (CDT)
Received: from 96.242.xx.xxx ([96.242.xx.xxx])
 by vms125.mailsrvcs.net (Verizon Webmail) with HTTP; Wed,
 17 Jun 2009 11:57:49 -0500 (CDT)
Date: Wed, 17 Jun 2009 11:57:49 -0500 (CDT)
From:{edited for privacy}

To: {edited for privacy}
Message-id: <1294757992.79292.1245257869158.JavaMail.root@vms125.mailsrvcs.net>
X-ASG-Orig-Subj: Test from Verizon Web
Subject: Test from Verizon Web
MIME-version: 1.0
Content-type: text/html; charset=UTF-8
Content-transfer-encoding: 7bit
X-Originating-IP: [96.242.xx.xxx]
X-Barracuda-Connect: vms173017pub.verizon.net[206.46.xxx,xx]
X-Barracuda-Start-Time: 1245322669
X-Barracuda-Bayes: INNOCENT GLOBAL 0.4014 1.0000 0.0000
X-Barracuda-Virus-Scanned: by Barracuda Spam & Virus Firewall at wave2wave.com
X-Barracuda-Spam-Score: 1.05
X-Barracuda-Spam-Status: No, SCORE=1.05 using per-user scores of TAG_LEVEL=3.9 QUARANTINE_LEVEL=4.0 KILL_LEVEL=1000.0 tests=HTML_MESSAGE, HTML_MIME_NO_HTML_TAG, MIME_HTML_ONLY, NO_REAL_NAME
X-Barracuda-Spam-Report: Code version 3.2, rules version 3.2.2.1135
 Rule breakdown below
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
 0.00 NO_REAL_NAME           From: does not include a real name
 0.00 HTML_MESSAGE           BODY: HTML included in message
 0.00 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
 1.05 HTML_MIME_NO_HTML_TAG  HTML-only message, but there is no HTML tag

Message Edited by KaLin on 06-18-2009 07:35 AM

[#9]

Bbranco,

send this to me in a PM as it contains private info 😉

[#10]

We've been having the same problem as well, the delay ranges from 20~30 minutes to 4~5 hrs. Strangely, it seems like when I use Verizon's SMTP server to send to Yahoo Mail, Hotmail, and Gmail, I've seem to be able to received the email almost immediately. However, when it's sent to other mail servers, ours (bluehost) as well as our vendors, the delay occurs. I tried using both an email client (Outlook 2003 in my case) as well as via netmail.verizon.net, same problem occurs.