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Why does a transfer always require new equipment?

Posts: 1
Registered: ‎02-21-2014

Why does a transfer always require new equipment?

Message 1 of 1

This is the third time I've moved in three years (long story). All three apartment buildings have been wired for FiOS. However, whenever I transfer service, Verizon sends me new equipment, and I have to return the old equipment. It seems like a pain for everyone involved. Is it required? Why does it keep happening?

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