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Solved! Go to Correct Answer
Correct answers
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I found out what to do. Verizon Live Chat's agent told me to uninstall and reinstall the NBC Sports Live Extra app on my iPad. I did that. When I did, I found that it still remembered that Verizon FiOS is my TV provider, so I didn't have to sign back in. And live feeds now work!
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Spent an hour today with the support to find out why I can't watch "NBC Sports" using my iPad. Finally, they asked me to updaye my OS version, which I already on 7.1. then I was told, since it works on my windows computers it must the Apple problem. what a lie. I just used my brother's acct with a different provider and sure enof i was able to watch live shows from my iPad. Why Verizon LIES? just tell the truth and don't waste people time.
TELL The TRUTH VERIZON???
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I found out what to do. Verizon Live Chat's agent told me to uninstall and reinstall the NBC Sports Live Extra app on my iPad. I did that. When I did, I found that it still remembered that Verizon FiOS is my TV provider, so I didn't have to sign back in. And live feeds now work!
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This did not work for me on my nokia lumia windows phone. NBC Live Sports used to work just fine, but then I received the lack of authorization error and it no longer works.
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Reinstalling the app does not work for me. Same thing happened after the Olympics Games.
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Doesn't work for me either on my Windows phone or on my Windows 8.1 laptop. The webpage on NBC sports login works just fine. Appears to me that Verizon just doesn't recognize these device apps properly.
What stinks is when I call Verizon, they say it's an app problem, but when I call the app producers they say it's a provider problem.
Doesn't anyone test things? Please fix this, would be nice to not be the beta testers for this app!