Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

DVR Recording not extending end time

Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎05-07-2012

DVR Recording not extending end time

Message 1 of 7
I have a lot of scheduled series recording and they are all set to extend 5 minutes past the end time. Lately it has only been recording the original amount of time set by the guide and not extending. Tv shows constantly run late so I'm missing the end to a ton of shows! How do I fix this? Do I need to call for a new box? PS this is a multi-room dvr, not even had it TWO months.
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: DVR Recording not extending end time

Message 2 of 7

I am sorry to hear about the troubles you are having with the recording. There are a couple things to look at that could be causing it. First go to the series and make sure it is still set to extend the recording. It could have reverted back to not extending or another show with higher priority is taking control, so make sure there's no conflicts. If it is still set to extend and there's no conflicts, delete the series and re-set it back up to see if that fixes it. If not, you can try the auto fix by pressing menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION. Please let us know if further assistance is required. 


**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Posts: 1
Registered: ‎09-07-2012

Re: DVR Recording not extending end time

Message 3 of 7

I  wish to record football games, and the default length is 3 hrs which is never long enought.  At least extend that time to 4 hours, minimum.

Posts: 2
Registered: ‎10-06-2012

Re: DVR Recording not extending end time

Message 4 of 7

My gripe as well. I used to have TIVO and it was simple to search for a single program (and football game), it would be in the list, and you could extend the time before you saved it. In FIOS you can only extend the time in this way if you go to "Modify Series" but you then get stuck (particularly recording College Games) recording every game on that channel on that day plus the following weeks until you delete the series.


Posts: 2
Registered: ‎10-07-2012

Re: DVR Recording not extending end time

Message 5 of 7

The manual work-around to the extend recording time is to first set up the single episode recording, and THEN go to DVR/ViewSchedule.  When you select the scheduled recording you can then extend the end time.


I agree with others that this is very frustrating, and not obvious either (except in retrospect).  This work-around was posted way back in April, and clearly the functionality to extend the endtime exists, but Verizon has inexplicably dragged its feet by failing to implement an extend endtime option when the recording is originally set up.  Get with it guys, this should be a trivial enhancement for your programmers to implement!

Posts: 2
Registered: ‎10-26-2017

Re: DVR Recording not extending end time

Message 6 of 7

Really???  5 years later and Verizon still has not fixed the issue?  I might have to cancel my service before I reach the 30 day mark!

Moderator Moderator
Posts: 12,073
Registered: ‎03-18-2013

Re: DVR Recording not extending end time

Message 7 of 7

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title