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Entertainment package - Login not working

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Mits83
Contributor
Contributor
Posts: 1
Registered: ‎11-26-2014

Entertainment package - Login not working

Message 1 of 4
(1,243 Views)

Hi - My login for HBO, Max, Showtime etc is not working even though I have the entertainment package. It stopped working out of the blue today. Please help!

3 REPLIES 3
BajaAlta
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-11-2014

Re: Entertainment package - Login not working

Message 2 of 4
(1,061 Views)

There was a major technical problem for many hours, but seems to be resolved. You should be OK now - works for me now and it did not yesterday.

marregriffin
Contributor
Contributor
Posts: 2
Registered: ‎06-18-2015

Re: Entertainment package - Login not working

Message 3 of 4
(1,042 Views)

I have been experiencing issues with logging into HBO Go (an "Entitled" error message stating that I need to be subscribed to Fios TV to use the app, to which I am subscribed) and was told by a tech today that this was a known, global issue.  As of this afternoon, I was still unable to log into the HBO Go app, but the HBO.com site accepts my log in. Is this similar to the issue you are experiencing?

marregriffin
Contributor
Contributor
Posts: 2
Registered: ‎06-18-2015

Re: Entertainment package - Login not working

Message 4 of 4
(1,037 Views)

Nevermind- noticed that this post was from 2014 and couldnt figure out how to delete my reply. Sorry!

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