Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu

Error on screen calling for HD box for non-HD channels

Reply
358-to-HI
Contributor
Contributor
Posts: 1
Registered: ‎10-23-2008

Error on screen calling for HD box for non-HD channels

Message 1 of 2
(4,560 Views)
I've had the FIOS for a few months.  Today a get messages stating the channels require an HD box.  (But these are non-HD channels).  I do have a box on a HD box another TV and understand the differance in the reg & HD channels.  Problem started today. Thanks
1 REPLY 1
matcarl
Gold Contributor V
Gold Contributor V
Posts: 1,426
Registered: ‎08-05-2008

Re: Error on screen calling for HD box for non-HD channels

Message 2 of 2
(4,551 Views)
Reset the box by unplugging it for 30 seconds, plug it back in and wait for the time to come back before putting the box back on. That should clear it up.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title