Had Enough
JFrankC
Newbie

Verizon deletes the Outdoor Channel.

Then the Weather Channel.

Now the Sony Channel.

Do the folks in charge think I don't care?

My neighbor went to Comcast from FIOS and never looked back!

I suggest to the powers at Verizon to restore these channels, or I'll soon join my neighbor.

You folks don't decrease my bill when you give me less service, and you think that's OK?

I liked those channels, and I've about had enough with you dropping them without adjusting my bill, ecause you're giving me less than I signed up for.

Do what you have to do to get them back, or I'll seriously concider the flyers from your competition that I get in the mail every week.

Regards,

{edited for privacy}

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Re: Had Enough
CRobGauth
Community Leader
Community Leader

What has been stated is that channels are being dropped because the number of viewers doesn't warrant the cost.

Even though channels are being dropped, others are renewed at a higher cost that is offsetting the savings from the dropped channels.

I would suggest looking at Comcast forums to see if they have done similar actions.

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Re: Had Enough
bobbo527
Specialist - Level 3
While I completely agree with you about the frustration of Sony being dropped (I am very unhappy about it as well), you are only fooling yourself if you think Comcast is any better. Comcast is far worse when it comes to dropping channels (AND raising prices at the same time) and always has been.
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Re: Had Enough
jonjones1
Legend

@bobbo527 wrote:
While I completely agree with you about the frustration of Sony being dropped (I am very unhappy about it as well), you are only fooling yourself if you think Comcast is any better. Comcast is far worse when it comes to dropping channels (AND raising prices at the same time) and always has been.

Actually it’s a game ALL providers play. And the one that suffers is the customer.

content providers and networks all want more money to boost their revenues.

then cable companies and Fios tv and satellite tv companies don’t want to pay those increased programming costs. Then it’s the consumer that is held hostage. In some instances Verizon and cable etc. give in and pay more. Then the customers get dinged for more money and the vicious cycle continues.

How to break the cycle is for consumers to stop paying these outlandish prices and then when the companies see that numbers are falling more and more, they will take notice and the content providers will be out. And with cable and Fios tv dumping stations it can only be a short time before they go under.

This is why tv like Sling, DirectTVNOW and a few others can offer 150+ stations for $35 and no taxes or bogus surcharges or insidious sports fees tacked on is the way to go.

Throw In Hulu, Netflix, Amazon Prime, Acorn & BritBox and you save a load of money each month.

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Re: Had Enough
CRobGauth
Community Leader
Community Leader

I'm guessing it is only a matter of time before content providers starting holding up streaming services for higher fees as well.

They have a certain amount of income they need. If too many people switch over from cable, they will start losing money.

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Re: Had Enough
jonjones1
Legend

@CRobGauth wrote:

I'm guessing it is only a matter of time before content providers starting holding up streaming services for higher fees as well.

They have a certain amount of income they need. If too many people switch over from cable, they will start losing money.


I read that today online. The companies like Verizon and Charter, Cox etc. are seeing the exodus and Wall Street analysts like Moffett are saying if it continues then they will raise the broadband prices so it will be a pay me now, or you will pay me higher later.

of course if community broadband escalates then these providers will be out.

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Re: Had Enough
JFrankC
Newbie

Folks, I do understand that it's all a corporate profit numbers concideration, when they drop a channel because the channel wants too much money.

BUT, the Outdoor channel,  the Weather channel, and now the Sony channel?

That's too many popular channels gone (at least popular with this customer).

Seems to me that Verizon cares more about aserting their negotiotion prowness than satisfying their customers.

Yes, all the providers do it; but Verizon's competitors offer what I want.

So, I'm looking.

That's all.

Joe 

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Re: Had Enough
Naps33
Enthusiast - Level 3

I agree. Big company like Verizon shouldn't be cutting cost by removing The Weather Channel and replacing it with AccuWeather. You add the channel and then maybe eventually remove the one that is less watched.

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Re: Had Enough
CRobGauth
Community Leader
Community Leader

Weather channel (and others) are being dropped at renewal time.
Verizon stated that the number of viewers of TWC wasn't worth the cost.

There are two parts to the cost of every channel.

1) Fixed cost to connect to content and distribute to customers.

2) Cost per subscriber. Cable companies pay for every subscriber whose package contains a channel. With TWC being in all packages, Verizon pays for everyone. Accuweather was almost if not free.

Yes more people would have watched TWC. but would they be willing to pay extra for it?

Same with a lot of the other channels either being dropped or moved to higher packages only. Cable companies have to balance content price increases with the fact that a large number (I would presume) of their customers are on contract. So while content prices are rising, income is fixed. Only changing as people come up for renewal.

So they have to make decisions. Just like the customers. When time comes for renewal, make the decision that gives you the best bang for your buck.

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Re: Had Enough
jonjones1
Legend

@Naps33 wrote:

I agree. Big company like Verizon shouldn't be cutting cost by removing The Weather Channel and replacing it with AccuWeather. You add the channel and then maybe eventually remove the one that is less watched.


What you and others are not aware of. Verizon is not cutting costs. Just like cable companies they remove stations either on their own for reasons known only to them. Or under the retransmission fights when providers want more moola and Verizon wants the same pricing or lower.

The big issue here is like cable companies, your customer pricing is not reduced. Do you get less for paying the same or more.

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