I am still getting an error when trying to authenticate my Verizon account on Hulu.
To watch content from this network, you must have a FiOS TV package that includes this network, such as Prime HD, Extreme HD, or Ultimate HD. Shop for a new FiOS TV package now.
I have Prime HD, so this does not make sense.
It seems to be working again today 5/19. I just entered the site via MyVerizon signin and was able to unlock shows. You might give it a try. There was a huge authentication signon issue this weekend.
After months of successfully using HBO Go & Showtime Anytime both have stopped working for us as of this afternoon. The error message says we need to add the channel & have Fios TV; both of which we have. The online Verizon customer service chat help was no help at all. The twitter chat person said it should work. (I KNOW! That is why I am complaining!!)
Our online Verizon account says we have a pending order (we don't) but no one can tell us what it is.
I'm having the exact same problem on devices that weren't previously signed in. I made the mistake of logging out on HBO GO on my Kindle Fire and then couldn't get logged back in. Currently, I am still logged in on the Xbox 360 and it is still working. I'm guessing their authentication is down and it's a holiday weekend.
Same issue here with HBOGo. Keeps telling me I need to sign up for FIOS. I have FIOS, I have HBO, I have HBO Go, I used HBO Go on Wednesday, but starting Thursday 5/23 it all went to hell. SIgn in has error and has indicated the password was wrong (it wasn't), I sucessfully changed and used the new password on Verizon online, but still won't sign in to HBO Go. I think the correct answer to this problem is that Verizon and Verizon customer service SUCKS! My best guess based on previous experience is that you can call and spend 4 hours on the phone getting the runaround and a bunch of people who have no idea what they're talking about, or you can wait for thousands of people to complain so they'll work on a fix, or you can just try not using HBOGo. That sucks since HBO has several things on HBO Go that you can't get from HBO On Demand and of course that means you can't use your mobile devices, but that's Verizon for you. HBO much easier to get hold of support, but they tell me it's a Verizon log in problem and you have to go through Verizon for a fix.