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I can't login to HBO Go on my Windows pc or on my Android tablet. It was working about an hour ago, now it tells me I need to subscribe, which I already do. I have tried both Firefox 22 and IE 10, and I have rebooted my pc.
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I also cannot sign in to HBOGO on any of my devices. I have HBO and I'm a Verizon customer.
Please resolve this in a timely manner. Thanks.
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Same thing here, Verizon FiOS customer here.
There MUST be a better way to authenticate!
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Three years later and it is still broken. What am I paying for? Is it any wonder no one likes cable companies. As I type this I have been on hold 12 minutes.
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Here's the response I got from a tech support agent for this issue that seems to be pretty common. At first I thought they cut my free HBO promotion short, but I saw that my channels were still present on my tv. I guess I'll just have to wait until their "maintenance" is done.
Jassil:Thank you for your patience, this will be an issue with our online credential manager. It is currently under maintenance so the service will be unavailable in the meantime. I will create a report so we can have it resolved offline.
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I have HBO and get the same message as the other users in this thread (why a private message?) what is necessary to set up a .NET account so that HBO GO works with verizon HBO bundle? I pay a fortune for this....... would like to use it.