Re: HBOGO login system broken AGAIN
ronzie1
Contributor - Level 2

I can't login to HBO Go on my Windows pc or on my Android tablet. It was working about an hour ago, now it tells me I need to subscribe, which I already do. I have tried both Firefox 22 and IE 10, and I have rebooted my pc.

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Re: HBOGO login system broken AGAIN
mdery
Newbie
I'm having the same problem! Was working fine a few days ago.
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Re: HBOGO login system broken AGAIN
descendents1
Newbie

I also cannot sign in to HBOGO on any of my devices. I have HBO and I'm a Verizon customer.

Please resolve this in a timely manner. Thanks.

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Re: HBOGO login system broken AGAIN
Kushtaka1
Newbie

Same thing here, Verizon FiOS customer here. 

There MUST be a better way to authenticate!

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Re: HBOGO login system broken AGAIN
Wrzykew
Enthusiast - Level 1
Same problem here (on 7/15). It's a Verizon problem, when it hits the VZ server to authenticate your HBO subscription. It seems as though the VZ server goes down or doesn't have capacity at times. So it just hangs or times out and comes back and says "you don't have HBO." But I DO HAVE HBO, dammit! Very frustrating. I love FIOS, but the server(s) VZ uses to authenticate online subscription services seems like it is patched together with duct tape. It drives me crazy and prevents me from watching the premium channel I am paying for.
Re: HBOGO login system broken AGAIN
muttonchops
Enthusiast - Level 2
Yep, it's happening here again, too. Last time it magically resolved itself after some time. It's maddening.
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Re: HBOGO login system broken AGAIN
justanotherclue

Three years later and it is still broken.  What am I paying for?  Is it any wonder no one likes cable companies.  As I type this I have been on hold 12 minutes.

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Re: HBOGO login system broken AGAIN
Marlymars
Newbie
I have a .net account and I can't login!
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Re: HBOGO login system broken AGAIN
djguamstyles
Newbie

Here's the response I got from a tech support agent for this issue that seems to be pretty common.  At first I thought they cut my free HBO promotion short, but I saw that my channels were still present on my tv.  I guess I'll just have to wait until their "maintenance" is done.

Jassil:Thank you for your patience, this will be an issue with our online credential manager. It is currently under maintenance so the service will be unavailable in the meantime. I will create a report so we can have it resolved offline.

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Re: HBOGO login system broken AGAIN
cpirate
Newbie

I have HBO and get the same message as the other users in this thread (why a private message?)  what is necessary to set up a .NET account so that HBO GO works with verizon HBO bundle?  I pay a fortune for this.......  would like to use it.

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