nba league cancelation

[itzy1]

I was following a thread about someone's 2 year old who accidentally ordered the NBA League program. I was ready to respond to the thread but was shocked to find that the Reply button has been disabled. There seemed to be a pattern emerging. I do not have a toddler and also found this subscription on my bill and did not authorize this order. It was also suggested to me to add a parental control. None of these are acceptable responses to an obvious flaw in this particular system. I am not happy and now suspicious that the reply button on the thread has been disabled. What gives?

[ElizabethS]

If you would please supply the url or exact title of the thread, I can look into that for you.

[itzy1]

http://forums.verizon.com/t5/FiOS-TV-Programming/My-2-year-old-accidently-ordered-NBA-league-pass-wh...

[itzy1]

Here's another one:

http://forums.verizon.com/t5/General-Residential-Products-and/please-help-me-out-on-accidentally-ord...

[itzy1]

http://businessforums.verizon.net/t5/Share-Your-Ideas-with-Verizon/nba-package-by-accident/idi-p/299...

yet another child ordering nba??? Really?

[ElizabethS]

Hello itzy

Threads are only locked when the question has received an answer(s) to their issue and there is no further discussion that could contribute to a resolution.

Currently, a purchase PIN is the only solution to preventing such incidents. If you wish to discuss it with billing, you can reach them through one of the contacts on this page:

http://www.verizon.com/contactus