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New receiver coming out?

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Gold Contributor VII
Gold Contributor VII
Posts: 2,323
Registered: ‎08-05-2008

Re: New receiver coming out?

Message 11 of 12
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ffrcoupe wrote 

I've got a 6416-2 so I guess I couldn't use an external drive to expand.


Correct.  Only the 7000 series have the eSATA port that will allow external storage expansion.

 

Since you have a 6416, I would suggest trying to do the exchange at a local Verizon store (assuming there is one near you that carries STBs) as reports are that there won't be a charge that way.  Unfortunately, customer service can't deal with specific models for distribution and to assure you get the "latest" model DVR (QIP-7232) you must go through the $40 link Smiley Sad  I really think Verzion needs to re-visit their upgrade policy for 6000 series boxes.

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ffrcoupe
Nickel Contributor
Nickel Contributor
Posts: 43
Registered: ‎09-03-2009

Re: New receiver coming out?

Message 12 of 12
(1,762 Views)

 


Keyboards wrote:Unfortunately, customer service can't deal with specific models for distribution and to assure you get the "latest" model DVR (QIP-7232) you must go through the $40 link Smiley Sad  I really think Verzion needs to re-visit their upgrade policy for 600 series boxes.

Agreed. I submitted the request for upgrade so we'll see what happens. Smiley Happy

 

I'll keep you all posted as to the result.

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