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Online TV listings don't work!

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bevross
Bronze Contributor II
Bronze Contributor II
Posts: 80
Registered: ‎05-31-2010

Online TV listings don't work!

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I'm getting very frustrated with the new site not working -- mainly the TV Listings portion.  If I click the header for another day it rarely changes to that day.  Something is very wrong & I hope they get it fixed.  I get the same problem no matter what computer system I'm on (e.g., XP, Vista). 

10 REPLIES 10
bevross
Bronze Contributor II
Bronze Contributor II
Posts: 80
Registered: ‎05-31-2010

Re: Online TV listings don't work!

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Well -- here's a clue:  everything works fine in Firefox (but still problems with Internet Explorer 8).  Anyone on the web team listening?

jumpin68ny
Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: Online TV listings don't work!

Message 3 of 11
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The web team is probably not listening since these are peer-to-peer forums.

 

I do see what you mean though you cannot change the day using IE 7/8 but works fine in Firefox.

 

 

TocpAm926
Contributor
Contributor
Posts: 4
Registered: ‎10-19-2011

Re: Online TV listings don't work!

Message 4 of 11
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My TV listings have been out since 10/15 in both Firefox and IE, and Online Chat is telling me the problem is in my computer since no one else is reporting this problem. So no, I don't think the web team is looking into this.

FraminghamMA
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-16-2011

Re: Online TV listings don't work!

Message 5 of 11
(1,787 Views)

I posted same issue couple days before you. 

My listings page still doesn't work too.  AND, I'm using Firefox and tried Internet 8, AOL, etc.    10/19/2011

FraminghamMA
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-16-2011

Re: Online TV listings don't work!

Message 6 of 11
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As for the staff, I had onlinelive chat that evening with someone at Verizon who said they're working on it and are

aware of problem.  But nothing more to offer.  So, maybe they know....?

brennok76
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎07-14-2009

Re: Online TV listings don't work!

Message 7 of 11
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Just tried all three browsers and not a single one works with TV listings.

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Online TV listings don't work!

Message 8 of 11
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@brennok76 wrote:

Just tried all three browsers and not a single one works with TV listings.


I sympathize, but the problem does not appear to be universal. I just went to the TV Listings and went a few days ahead and captured this:

 

Image 140.jpg

 

I wonder, at least for those of you using Firefox, if perhaps you have either installed a new Add-on, or updated one that might be causing your problem. You should find an option for Mozilla Firefox in All Programs to run Firefox in Safe Mode (no add-ons), you might try that to see if it changes anything. I suppose another possibility is one or more Verizon servers might be having problems while others don't, I don't know, all I can say is that the TV Listings seem to work just fine for me.

 

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248

brennok76
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎07-14-2009

Re: Online TV listings don't work!

Message 9 of 11
(1,739 Views)

My Chrome and IE have no addons installed. This is what I see with every browser.

 

VZTV.JPG

Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: Online TV listings don't work!

Message 10 of 11
(1,736 Views)

@brennok76 wrote:

My Chrome and IE have no addons installed. This is what I see with every browser.


I just viewed the TV Listings in IE 8 and Google Chrome, again went several days ahead in both, no issues for me. I have no explanation for your problem, and unfortunately no suggestions, but again, it is not a universal problem in my opinion.

 

__________________________________
Justin
FiOS TV, Internet, and phone user
QIP7232, QIP7100-P2, IMG 1.9A
Keller, TX 76248

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