$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on One Unlimited for iPhone (all lines on account req'd on plan), 5G Do More, 5G Play More or 5G Get More plans req'd. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details. And for a limited time, we’ll waive your activation fee when you order through vzw.com or My Verizon app. You’ll see the one time charge waived as your “Due Today” amount at checkout.
but every time I log onto the site and click the add/change channel lineup, I get a wonderful message instructing me to call customer service. Is that universal to all? So annoying that I can't self-service.
I have read through a lot of the posts on these forums, and it seems a fairly common problem. Also, the Service Center Reps also acknowledge the issue, but they seem to think it has only been recently. The posts I can see here date back to the Summer months with this issue. Clearly not a lot of incentive or a priority to rectify. I agree with your assessment of the ease of Direct TV changes. That is where I think Verizon needs to be in the near future.