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Just found out after going down the Verizon 'chat' rabbit hole that I no longer have the Science Channel. It was dropped and NOBODY told me it was happening. Watched it last night, and today, 'poof' it was gone. What the heck? Verizon needs to restore it to the packages it was removed from.
Solved! Go to Solution.
They actually sent a tech out to troubleshoot the issue instead of just owning up to the fact they dropped the channel. The tech told me they moved it to the ultimate package. This is the game they are playing. Have the contract expire..drop the channel...bring it back in a higher package.. I told Verizon I am paying for a package with this channel and I expect it back in my packge.
So super upset about this since I pay for the extreme package that includes every dang channel except the sports package and it states I have the science channel as part of my package but they killed the channels. So not right and for dang near $300 a month including equipment this is unacceptable
ā04-28-2022 02:30 PM - edited ā04-28-2022 02:31 PM
The best part, it still shows on their website as being part of my package. WTH are they doing. I swear they are becoming just like an Extended Auto Warranty company.
"Oh, we told you that was covered when you bought the plan but if you review page 556, paragraph 3 line 6 it clearly states that we can and will change the terms and covered parts at our whimsy. I'd hate to be you."
Pretty much sums up my chat conversation with Verizon today.
They actually sent a tech out to troubleshoot the issue instead of just owning up to the fact they dropped the channel. The tech told me they moved it to the ultimate package. This is the game they are playing. Have the contract expire..drop the channel...bring it back in a higher package.. I told Verizon I am paying for a package with this channel and I expect it back in my packge.
I sit down after dinner to watch... and I get some message on the screen. I was confused. Well... power of Google.. I end up here. One of the handful channels that I care to watch. Totally not happy!