$500 via Verizon e-gift card (sent w/in 8 wks). Activation of 4G LTE/5G phone on 5G Get More plan req’d. Device must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req’s are no longer met. See vzw.com/bring-your-own-device for details.
We're sorry for the troubles you're having tuning into the Sportsman channels. If there have been no changes to your package that you've ordered, the symptom your describing normally occurs when you're having a signal issue. Basically the signal getting to your set top box has degraded. To resolve this you'll need to do just a little bit of minor troubleshooting.
Unplug the set top box from the power outlet.
Unscrew the coaxial cable coming from the wall going into the set top box from both the wall and the set top box.
Screw the cable back on to both the wall and the set top box.
Reconnect the power cable to the power outlet.
Once you've done these four steps power the box back on and check your channels again. This should restore picture to the channels that you've noticed, and also to any other channels that have been affected. Please post to let us know if this has resolved your troubles. Thanks for your patience and have a great weekend!
Ian_VZ Verizon Support
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