Your programming/finance departments have really missed the boat with this one.
I just purchased a new and more expensive package with FIOS and now you have removed one of the most important and LOVED channels. If this is only to save money, get rid of the stuff no one watches, like the Golf Channel or the Tennis Channel. Really, apologies to the employees at Accu-Weather, but the product they put on the air is atrocious. I believe that I am due a reduced monthly rate if I don't have the weather channel or the weather scan channel. And more importantly I am due an apology for this screw up.
The Weather Channel is a staple in many homes like mine. You get the weather, a little news and professional reporting. Good background noise while getting ready for work. Verizon doesn't care about what their customers actually WANT to watch. If they don't listen to all of the complaints and restore this channel I will be switching back to cable and I hope many others do the same.
And also, I never received the email you supposedly sent out to all your customers about your ridiculous decision to yank the Weather Channel from us.
I am EXTREMELY upset with the cancellation of The Weather Channel. I feel this is unacceptable. It is the only channel that I turn to and trust during bad storms and weather. I have come to know all the weather people. Bad Form Verizon!
As a 26 year veteran and captain for a major commercial airline, I am greatly disappointed and mystified that Verizon has dropped this very important source of weather. I don't know any airline pilot who doesn't watch the weather channel before heading out on a trip. Accu-weather won't cut it. I hope Verizon realizes their mistake and reinstates the weather channel soon or I will be dropping Verizon!