Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

TV subscriptions not showing up on My Verizon

Posts: 2
Registered: ‎06-16-2015

TV subscriptions not showing up on My Verizon

Message 1 of 2

I have tv service at home, but the MyVerizon page shows I have no tv service.  It is ok if I watch the actual tv, but if I want to catch up on last weeks' episode online, for example on, I cannot because it says I don't have a valid tv service when I direct them to Fios as a tv provider.  Even the Verizon TV page says I have to have a subscription to view past tv shows. I also have a subscription to HBO but cannot access HBOGo due to this issue. How do I enable the fact that I have tv service so I can access shows online? Thanks you.

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-11-2014

Re: TV subscriptions not showing up on My Verizon

Message 2 of 2

This relates to a major tech issue Vz seems to have cleared, now. I noticed the same thing yesterday but all is well for me now. Good luck!

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title