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TV subscriptions not showing up on My Verizon

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prd2srv
Contributor
Contributor
Posts: 2
Registered: ‎06-16-2015

TV subscriptions not showing up on My Verizon

Message 1 of 2
(844 Views)

I have tv service at home, but the MyVerizon page shows I have no tv service.  It is ok if I watch the actual tv, but if I want to catch up on last weeks' episode online, for example on ABC.com, I cannot because it says I don't have a valid tv service when I direct them to Fios as a tv provider.  Even the Verizon TV page says I have to have a subscription to view past tv shows. I also have a subscription to HBO but cannot access HBOGo due to this issue. How do I enable the fact that I have tv service so I can access shows online? Thanks you.

1 REPLY 1
BajaAlta
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-11-2014

Re: TV subscriptions not showing up on My Verizon

Message 2 of 2
(753 Views)

This relates to a major tech issue Vz seems to have cleared, now. I noticed the same thing yesterday but all is well for me now. Good luck!

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