11-18-2014 06:24 AM
I currently have Verizon FiOS Prime TV (now known as preferred) along with 75/75 internet with the fully loaded entertainment package. I receive many channels in my package that are not listed under the Prime package. These include NFL Network, GSN, Nat Geo, OWN, NBA TV, Golf Channel, FXX, and Destination Network. Each of these channels are listed individually under "My Current Plan Details" under the My FiOS TV Plan section of the website. I believe the reason I receive these is because I subscribe to the fully loaded entertainment package. Could anyone confirm that these channels come with the fully loaded entertainment package when you are subscribed to the preferred package as well? These are not advertised as being included with the package, but that is the only thing I can think of why they would be included in my channel line up. Thanks!
11-18-2014 06:29 AM
11-18-2014 08:02 AM - edited 11-18-2014 08:05 AM
I know channel packages vary from market to market, but I personally have never heard of those channels being included with the fully loaded pack....only the premium channels like hbo, cinemax, showtime, starz, etc..
The channels you listed are only a part of extreme and ultimate where I live.
Maybe they didn't provision your package correctly and there is a mistake on their end that they may eventually catch.
I've had it happen before myself. I had a channel I shouldn't have had for several months before it was removed.
You can check the channel lineup for your area.
11-18-2014 10:14 AM
Technically, none of those are my package. I have FiOS Prime which is no longer available. However, it is exactly the same as FIOS Preferred aside from 1-2 channel differences.
I have not heard of those stations being included w/ the fully loaded entertainment package either. I have searched other forums with this questions and it seems like others are also given these extra channels as long as they have the Fully Loaded Entertainment package on their bill. Like I said, each of those channels is actually listed out on my account separately. I guess I could cancel the fully loaded package and then add it again to see if they disappear/reappear. Not sure I want to take that chance though.
As for it being a fluke, it doubt that. I've been a FiOS customer for 6 years and I've had the channels listed this way for the past 2. The reason I am asking about it now is because the "New Customer" deals are so much better then what I am getting, I am thinking of cancelling for a bit and then renewing, but I want to see which package I would need to order.