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WHERE IS ID GO!

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carol25
Contributor
Contributor
Posts: 4
Registered: ‎11-17-2016

WHERE IS ID GO!

Message 1 of 14
(9,938 Views)

Why doesn't Fios have give their customers access to ID Go - this is ridiculous,  I pay over $200.00 a month for a service that doesn't allow us to get ID Go.

13 REPLIES 13
CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: WHERE IS ID GO!

Message 2 of 14
(9,859 Views)

For whatever reason, Verizon does not have access to any of the Discovery family of Go apps.

Could be that Discovery wants too much money.

Or wants too many concessions(ie channels inlcuded in different bundles).


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jedjer
Contributor
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Posts: 3
Registered: ‎07-30-2017

Re: WHERE IS ID GO!

Message 3 of 14
(9,399 Views)

I am sorry but I don't have an answer for you. I would like to know this too! Verizon will not allow the NESNGO app either (Local to Boston). Something tells me they are too cheap to subscribe. They take our money and give us nothing in return, It might be time to switch to Comast. They allow all these apps and also access to your DVR while on the go.

Neonviking
Contributor
Contributor
Posts: 1
Registered: ‎09-24-2017

Re: WHERE IS ID GO!

Message 4 of 14
(9,055 Views)

I don't have an answer either, but I think it's time for me to move on from Verizon. I chose to switch from comcast to verizon years ago due to comcasts horrible service. Now it is verizon that leaves me with a bad taste. We pay for these channels and cannot even use the apps, what a joke! This company offers deals and special treatment to new customers and overcharges current/existing customers. I've been a loyal verizon customer for over 10 years, but I'm ready to switch.

ggma1126
Bronze Contributor II
Bronze Contributor II
Posts: 269
Registered: ‎08-15-2008

Re: WHERE IS ID GO!

Message 5 of 14
(9,019 Views)

Totally agree -  especially since discovery ads for the Go apps state "free with your tv subscription"  well itis on my tv subscription but no access to Go apps - thought about moving to Comcast but don't like the way they keep raising pricing every few months

Sara_1104
Contributor
Contributor
Posts: 2
Registered: ‎11-14-2017

Re: WHERE IS ID GO!

Message 6 of 14
(8,508 Views)

I agree! I've been patiently waiting for over 2 years for Verizon customers to have access to the IDGO app! It is crazy that all these other obscure cable providers have access to IDGO and Verizon doesn't allow us access. I hope Verizon reps read these posts!

Sara_1104
Contributor
Contributor
Posts: 2
Registered: ‎11-14-2017

Re: WHERE IS ID GO!

Message 7 of 14
(8,506 Views)

I will say Comcast is at the forefront of cable and internet convenience. They will allow you to sign in on any network app you could want and free wifi hotspots is awesome. I liked Comcast but where I moved I can only use Verizon. Anyway good luck with your switch and Verizon please do something to let us use Discovery Network Apps!

DaveP
Copper Contributor
Copper Contributor
Posts: 19
Registered: ‎11-03-2010

Re: WHERE IS ID GO!

Message 8 of 14
(7,789 Views)

Agree.  FiOS doesn't have a log-in agreement for any of the Discovery family.  My wife wants ID.  I like Velocity and the original Discovery.  I have 3 Roku streaming boxes and use them nearly as much as my Verizon FiOS DVR.  Verizon needs to improve their support for streaming or they will lose more customers. 

jost
Contributor
Contributor
Posts: 1
Registered: ‎02-03-2018

Re: WHERE IS ID GO!

Message 9 of 14
(6,974 Views)

Verizon should have ID Go available for phone.  Very disappointed.

Rachelanne37
Contributor
Contributor
Posts: 1
Registered: ‎04-25-2016

Re: WHERE IS ID GO!

Message 10 of 14
(6,732 Views)

 I actually was able to access ID not long ago and then I didn’t use it for a while. When I missed the end of one I went to open it and found that I had to sign in again and pick my provider. FIOS was not there!!!!!!! I’m beyond mad right now. I pay a ton of money to Verizon. This should be a no brainer for their customers!!!!! I’ve been thinking of switching for a while now but I’m too attached to my DVR collection. UGH! Decisions!

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