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Xbox NFL Network - FiOS Account Error?

Posts: 1
Registered: ‎09-13-2015

Xbox NFL Network - FiOS Account Error?

Message 1 of 3

I am attempting to connect my Xbox One's NFL app to my Verizon FiOS account via the following steps:

  1. Go into Xbox One NFL app
  2. Hit the menu button, then Y to go to settings
  3. Scroll to NFL Services, press A
  4. Select NFL Network option, press A
  5. Select Provider, press A
  6. Select Verizon Fios
  7. Go to and enter the activation code on the screen, click Continue
  8. You are now sent over to FiOS to login to your account

This is the point where the Verizon website says:


NFL Network subscription required.

To watch NFL Network, you must subscribe to a FiOS TV package that includes NFL Network, such as Extreme HD or Ultimate HD.


I have the Preferred HD bundle which has NFL Network, I contacted customer support via online chat and was 0 help hopefully someone here can help out.

Posts: 1
Registered: ‎08-19-2017

Re: Xbox NFL Network - FiOS Account Error?

Message 2 of 3

I know this is old...  Did you ever get a response of get this to work?  I am having the exact same issue.

Moderator Moderator
Posts: 12,073
Registered: ‎03-18-2013

Re: Xbox NFL Network - FiOS Account Error?

Message 3 of 3

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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