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7232 box caller id?

Nickel Contributor
Nickel Contributor
Posts: 48
Registered: ‎04-29-2009

7232 box caller id?

Message 1 of 2

I just got my 7232 box, and I am trying to get the caller id to work, but there is no phone port on it. I currently do not digital voice associated with my fios.  I have the freedom essentials, which uses the regular phone line as opposed to my fiber line.  They told me that the digital voice wasn't available for me.  Can I do Caller ID, or is it transmitted to the 7232 via the coax cable?

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Re: 7232 box caller id?

Message 2 of 2
You are able to still have FIOS Caller ID on the TV. You need to make sure that on your account,  you have Verizon Call Assistant  You can't have a distinctive ring number on your account and you do not need a phone cord plugged into the Set Top Box.
Tonya D.
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