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ALEXA NO LONGER CHANGING FIOS CHANNEL

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Jfar1205
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Posts: 1
Registered: ‎10-17-2018

ALEXA NO LONGER CHANGING FIOS CHANNEL

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Hi all,

I was previously using Alexa with great success to change channels on my fios tv. Ever since adding a google router Alexa will announce the channel change, but not actually change the channel. Does anyone know how to fix this? I currently have the Verizon Gigabit internet coming into my google router, which is connected to a Verizon quantum router through a LAN connection. Thank you in advance for your help.

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CRobGauth
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Posts: 8,010
Registered: ‎11-04-2008

Re: ALEXA NO LONGER CHANGING FIOS CHANNEL

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Most probably it is because Alexa and stbs are not on the same subnet.

Modify quantum router to be an access point.

 


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RG625
Copper Contributor
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Posts: 21
Registered: ‎08-03-2019

Re: ALEXA NO LONGER CHANGING FIOS CHANNEL

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Same issue. All connected devices are on the same subnet. Has to be something else.

I only use one router.. the quantum router. So in my case, it has to be something else. 

 

Error after trying to change channel with Alexa:  "Sorry, FIOS is having trouble."

GaryDM
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Registered: ‎07-06-2016

Re: ALEXA NO LONGER CHANGING FIOS CHANNEL

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