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So I am all excited FIOS is installed in the house now instead of enjoying it I am on the phone trying to get promises resolved.
when they want my business the sales office tells me You can watch any DVR in any room no problem. Never trust a salesperson who says NO Problem.
Guy installs and then tells me I need to have the box set up for Home Media to do what I want. First time hearing that.
Call up they say no problem boxes will be activated in 24 hours,
24 Hours pass and none of my HD boxes total 3 can watch a previously recorded shows.
Call again. Well find out only the LOW end NON HD boxes allow you to watch previously recorded messages.
So who was the marketing genius for that. Why would anybody want to watch a show on a low end NON HD box.
Yes I know it is NON HD when displayed in another room but If I had a HD TV and had a HD box why would I ever Put a NON HD box in any room but the least watched room in the house with a analog TV.
Wake up FIOS engineers get with the program.
Waiting to see what I will calling about next.
BTW I am told Upgrades will be arriving soon to be able to watch DVR on any box............
So my three day intervention with FIOS has Not been a pleasant one.
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I am in NY and they did tell me that they are Doing Washington. Oregon now and it Should ??? be in NY by end of the year
Thanks again
Goalpost
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Again Verizon Sales agents show how much they know. Thanks for the info. I guess its time to cancel the media center subscription. If it is going to be a year it is of no use to me
Thanks
Goalpost
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@goalpost wrote:Again Verizon Sales agents show how much they know. Thanks for the info. I guess its time to cancel the media center subscription. If it is going to be a year it is of no use to me
Thanks
Goalpost
I think you misunderstood Matcarl's post. He means your update is coming on September 9th of this year (all areas are supposed to be updated by the end of THIS September - next month just to be clear).
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Opps
I saw the 9/9 adn took it to mean 09/09 well then there is some good news
Thanks
Goalpost
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The dates posted on another forum for the 1.6 guide update are:
8/5 Portland (VHO12) and Seattle (VHO13)
8/19 Texas (VHO1) and California (VHO3)
9/3 Silver Spring (VHO4), Richmond (VHO9) and Norfolk (VHO9a)
9/9 Queens (VHO5) and Burlington (VHO6)
9/16 Florida (VHO2), Ft. Wayne (VHO10) and Pittsburgh (VHO11)
9/25 Freehold (VHO7) and Phila.. (VHO8)