Has anyone had these problems? I press channel buttons and the box does not recognize all of the numbers. Very slow response to "Guide" button or "Menu" button. Trying to use "search" is a nightmare. I have contacted customer service more times than I care to mention and the solution is always rebooting the box, rebooting the router, trying other remotes and I have done all of these things over and over and over. (The definition of insanity). Does anyone know if there is a "real" fix for this problem. Oddly, it is only happening on the big box, not the small one. The small one is accurate and very fast. I am told that this is "very unusual" for this to happen. Can anyone get me a real good answer?
Have you tried using the remote fromthe small box nt he bix box?
I just had an issue where I was getting poor performance via remote.
Swapped to another remote and it was working much better.
Finally a solution that worked. Received an IR extension for the box and that completely corrected the problem.
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