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Well here it is, January, 2009, and after 2-1/2 months when I first complained about STDPQ issue and it has still not
been resolved. Though, I find the forum more informative than the Verizon tech support I feel that Verizon will not
address this problem at all. My theory is that Verizon will not fix the issue in order to have customers compelled to
purchase the HD extreme package to alleviate problems with the STDPQ issue. I am paying high monthly fees to
watch a blurry, fuzzy picture on standard def channels. I currently have the STD box, QIP-6416 P2, release 1.6.0
build 06.89, but I am finding that most people are having the same problems. How can Verizon ignore their customers
that are paying high monthly fees and not getting what they are paying for? We went with Verizon because of
their promises for the best of the best and that is not happening. In this economy, we can't afford to pay for
something that is not worth what they advertise and at the end of my contract, we will have no choice but to ]
return to DirectV where we never experienced this problem. Unless Verizon can uphold their end of the contract
and I believe that we should be refunded part of our monthly payment for this problem, then going forward, we
will have no problem telling future customers of our problems and the lack of response from Verizon.
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Seriously Jetpeak-
Do you really think VZ isn't working on it? Can you come up with firmware code fixes in a month during holiday season? I really get a kick out of all of the {please keep your posts courteous} posts thinking that a fix isn't coming. Some of you need to google software development and read what all is involved.
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hey psumatt,
just read your reply to my last post on standard df. issue.the fact is this issue has been present a lot longer than a month. it,s more like 6 months as reported by other customers in this forumn .it seems to me verizon should have addressed problem before any release of any firmware upgrades. i would like to hear from anyone who shares my concerns.
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Hi,
I have posted previously about the bad SD picture quality and I would like to see this topic be on the first page of the forums until it is fixed. Having switched from Comcast in October, I can say that the SD PQ of Verizon FIOS is terrible compared to Comcast. There are a few other people that have started topics about this and I've also talked to other folks who have Verizon and they all agree that the PQ is very fuzzy. If you talk to Verizon support on the phone, though, they claim to not know anything about it. I'm not holding my breath for a fix...
-Larry
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Hi, Larry im glad to hear im not the only complainig about std def issue. I too have called verizon tech support twice only to get same response. which is
hi larry i am glad to know that i am not the only one complaing about standard def. picture quality.quite plainly it is
not acceptable given the fact that verizon claims it has the best picture quality. which i agree to only on high def channels. BUT NOT ON STANDARD DEF CHANNELS. I,ve called verizon tech support several times only to get samer
response "we are working on it " seems to me they have been working on it for nearly six months now.still hoping
for 1.7 firmware to come out and fix issue after all isnt that what we are all paying for $$$ good luck larry
'
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not acceptable given the fact that verizon claims it has the best picture quality. which i agree to only on high def channels. BUT NOT ON STANDARD DEF CHANNELS. I,ve called verizon tech support several times only to get samer
response "we are working on it " seems to me they have been working on it for nearly six months now.still hoping
for 1.7 firmware to come out and fix issue after all isnt that what we are all paying for $$$ good luck larry
People complained griped and begged for update 1.6. They got what they asked for. Instead of complaining griping and trying to rush Verizon because you THINK 1.7 will fix issues you are having HOPE they are taking their time and completely testing 1.7 so it is a cure and not a cause.
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WELL SAID LARRY THANKS MAYBE IF MORE AND MORE COMPLAIN ABOUT ISSUE THINGS WILL GET DONE
THANKS AGAIN "JETPEAK"
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