Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

Cablecard return

SOLVED
Reply
prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Cablecard return

Message 1 of 4
(3,501 Views)

I know that the cablecard deliveries require a no charge truck roll. Does that mean only a tech can pick them up, or can they be returned to a FiOS store that does not deal with the cards?

 

I do not believe this question has ever been asked. Has anyone in the community ever had to deal with a return of one of these?

1 ACCEPTED SOLUTION

Accepted Solutions
VZ_Constance
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 126
Registered: ‎12-10-2009

Re: Cablecard return

Message 2 of 4
(3,419 Views)

Hi, thanks for reaching out. You can return them to one of our local offices or you can request to have a return label sent to you as well.

 

Thanks,

Constance.

Constance
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

View solution in original post

3 REPLIES 3
VZ_Constance
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 126
Registered: ‎12-10-2009

Re: Cablecard return

Message 2 of 4
(3,420 Views)

Hi, thanks for reaching out. You can return them to one of our local offices or you can request to have a return label sent to you as well.

 

Thanks,

Constance.

Constance
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

Blueconnect
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎02-10-2011

Re: Cablecard return

Message 3 of 4
(2,829 Views)

How does one go about requesting return labels.  I've searched the FIOS website and have found no automated way. 

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Cablecard return

Message 4 of 4
(2,818 Views)
Ups has them when u walk in. Or Verizon can mail you some. Either open a chat link by clicking contact us at the bottom or call 1800 Verizon and ask for tech support
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title