caller id display
jangrand
Newbie

Caller ID display is enabled , but does not show when call comes in.  Error code is CID 105

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Re: caller id display
CRobGauth
Community Leader
Community Leader

Try menu-customer support-top support tools- caller I'd.

See if that fixes it.

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Re: caller id display
jangrand
Newbie

Thanks for response.  Tried your suggestion and get same error code CID 105

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Re: caller id display
CRobGauth
Community Leader
Community Leader

Are you using FIOS router as primary?

If not, that could be the issue.

If so, will have to try support.

Either by phone, twitter (@verizonsupport) or on https://www.dslreports.com/forum/vzdirect you can post an issue and it will be handled by FIOS tech. You will need to register for that forum to use it.

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Re: caller id display
TomH121
Community Leader
Community Leader

Hi jangrand:

Has caller Id ever worked for you ?

Caller Id does not work if you are viewing something prerecorded say from Netflix or other source.

Here's a good ref for you.

 https://www.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/12...