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Can suspended Fios TV be re-activated when non-Verizon router is in use?

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Jim521
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Registered: ‎04-26-2022

Can suspended Fios TV be re-activated when non-Verizon router is in use?

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Does use of a non-Verizon router prevent re-activation of Fios TV following a period of suspension?

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clem53
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Registered: ‎12-06-2010

Re: Can suspended Fios TV be re-activated when non-Verizon router is in use?

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@Jim521 wrote:

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.


If the boxes were de-activated, they need a Fios router to be re-activated. Give it a shot and see what happens, but if the boxes won't activate, you need a Verizon router to do it.

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clem53
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,960
Registered: ‎12-06-2010

Re: Can suspended Fios TV be re-activated when non-Verizon router is in use?

Message 2 of 4
(596 Views)

@Jim521 wrote:

Does use of a non-Verizon router prevent re-activation of Fios TV following a period of suspension?


You need a Verizon router in order to activate the Fios boxes. Once activated, you can switch to the other router.

Jim521
Contributor
Contributor
Posts: 2
Registered: ‎04-26-2022

Re: Can suspended Fios TV be re-activated when non-Verizon router is in use?

Message 3 of 4
(501 Views)

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.

clem53
Platinum Contributor I Platinum Contributor I
Platinum Contributor I
Posts: 1,960
Registered: ‎12-06-2010

Re: Can suspended Fios TV be re-activated when non-Verizon router is in use?

Message 4 of 4
(475 Views)

@Jim521 wrote:

Thank you for your prompt reply.

If I understand correctly, re-activation following a temporary suspension of Fios TV cannot be done without a Verizon router even if the service was originally activated via a Verizon router.


If the boxes were de-activated, they need a Fios router to be re-activated. Give it a shot and see what happens, but if the boxes won't activate, you need a Verizon router to do it.

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